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- Tasks: Welcome members and ensure a premium spa experience.
- Company: Join Europe's leading health and wellness group, David Lloyd Clubs.
- Benefits: Enjoy free club membership, discounts, and career advancement opportunities.
- Why this job: Be part of a thriving culture focused on health and wellbeing.
- Qualifications: Experience in premium customer service and a passion for wellness required.
- Other info: Get paid on demand with the Wagestream App!
The predicted salary is between 24000 - 36000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Spa Host to join our team! At David Lloyd Clubs, we pride ourselves on giving our members the opportunity to relax and unwind in our premium spa retreats, whether that be after a tough workout in our state-of-the-art gyms, enjoying one of our signature exercise classes, or just spending the day rewinding after a tough week at the office.
As a Spa Host, you will be acting as an ambassador for our spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room, and ensuring that the spa is always clean and tidy to the standards you would expect from a premium environment.
Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you:
As part of the Spa team, we are looking for someone who:
- Has experience within a premium customer service environment.
- A passion for all things health and wellbeing.
- Great communication and collaboration skills.
- A self-starter who takes pride in delivering great quality experience to our members.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Spa Host employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Host
✨Tip Number 1
Familiarise yourself with the services and treatments offered at David Lloyd Clubs. Understanding the health and wellbeing benefits of each therapy room will help you engage with members and demonstrate your passion for wellness during the interview.
✨Tip Number 2
Showcase your customer service experience by preparing specific examples of how you've gone above and beyond for clients in previous roles. This will highlight your ability to create a premium experience for members.
✨Tip Number 3
Research the latest trends in health and wellness, as well as any new therapies or treatments that are popular in the industry. Being knowledgeable about these topics can set you apart as a candidate who is genuinely invested in the field.
✨Tip Number 4
Prepare to discuss how you would contribute to creating an inclusive culture within the spa team. Think about ways to foster collaboration and support among colleagues, as this aligns with the values of David Lloyd Clubs.
We think you need these skills to ace Spa Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in premium customer service environments. Emphasise any roles where you interacted with clients and contributed to their wellbeing.
Craft a Compelling Cover Letter: In your cover letter, express your passion for health and wellbeing. Mention specific experiences that demonstrate your communication skills and ability to create a welcoming atmosphere.
Showcase Relevant Skills: When detailing your skills, focus on those that align with the role of a Spa Host. Highlight your collaboration skills and any self-starter initiatives you've taken in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Health and Wellbeing
Make sure to express your enthusiasm for health and wellness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this aligns with the values of the company.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Spa Host role.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. Be ready to articulate your thoughts clearly and confidently, as great communication is key in welcoming members and explaining the benefits of therapies.
✨Research the Company Culture
Familiarise yourself with David Lloyd Clubs' culture and values. Understanding their focus on creating a thriving and inclusive environment will help you tailor your responses and show that you are a good fit for their team.
