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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure exceptional member experiences and operational excellence.
- Company: Join Europe's leading premium health and wellness group.
- Benefits: Free club membership, 50% off food, discounts on activities, and career advancement opportunities.
- Why this job: Be part of a passionate team creating a thriving and inclusive culture.
- Qualifications: Experience in managing large operational facilities and a passion for customer service.
- Other info: Enjoy flexible pay with the Wagestream App and access to a comprehensive benefits suite.
The predicted salary is between 30000 - 42000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Operations Manager to join our team!
Operations Managers are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will regularly act as Duty Manager, and alongside your team, ensure health & safety and compliance regulations are adhered to, maximising member experience.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you: As Operations Manager we are looking for someone who:
- Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
- Experience leading a variety of functions with variable challenges and goals, or across variable departments.
- Experience of financial planning and management.
- Passionate about customer service.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Duty Manager in South Croydon employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in South Croydon
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and what it’s really like to work there. This insider info can give you an edge in interviews.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations management. Think about how your past experiences align with the role of Duty Manager and be ready to share specific examples.
✨Tip Number 3
Show your passion for customer service during the interview. Share stories that highlight your commitment to creating excellent member experiences, as this is key for the Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Duty Manager in South Croydon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and wellness shine through! We want to see how passionate you are about creating excellent member experiences and leading a team.
Tailor Your CV: Make sure your CV highlights relevant experience in managing operational services. We’re looking for specific examples that demonstrate your leadership skills and ability to handle various challenges.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and skills are easy to spot. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at David Lloyd Clubs
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and the specific role of Operations Manager. Understanding their focus on health and wellness will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
As a Duty Manager, you'll be leading a team and ensuring a great member experience. Be ready to share examples of how you've successfully managed teams in the past, highlighting your ability to motivate and support others.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy day or resolving a customer complaint. Think of relevant experiences where you demonstrated problem-solving and leadership skills.
✨Highlight Your Financial Acumen
Since the role involves financial planning and management, be prepared to discuss your experience with budgeting and financial oversight. Bring examples of how you’ve successfully managed resources in previous roles.