Receptionist

Receptionist

Ipswich Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome members and manage queries and bookings with a smile.
  • Company: Join Europe's leading premium health and wellness group.
  • Benefits: Enjoy free club membership, discounts, and career advancement opportunities.
  • Why this job: Be part of a thriving culture where you can grow and make an impact.
  • Qualifications: Passion for customer service and strong communication skills required.
  • Other info: Get paid on demand with the Wagestream App!

The predicted salary is between 24000 - 36000 £ per year.

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Receptionist to join our team!

As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

  • Free Club Membership for you and your family!
  • 50% Discount on food and drinks.
  • Discounts on Swimming, Tennis Lessons, and Personal Training.
  • Opportunities for Career Advancement through internal training and development.
  • Wagestream App: Get paid on demand!
  • Access to our Benefits Suite.

About you:

As a Receptionist, we are looking for someone who:

  • Has an overall passion for customer service
  • A team player, with strong communication and collaboration skills
  • Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!

Receptionist employer: David Lloyd Clubs

Join Europe's leading premium health and wellness group, where our Receptionists are the heart of our business, delivering exceptional service to our members. We foster a thriving work culture that prioritises employee well-being and growth, offering benefits such as free club membership, discounts on services, and opportunities for career advancement through internal training. With a focus on inclusivity and teamwork, we create an environment where you can truly belong and excel.
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Contact Detail:

David Lloyd Clubs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Familiarise yourself with the health and wellness industry. Understanding the latest trends and services offered can help you engage with members more effectively and show your passion for customer service during the interview.

✨Tip Number 2

Practice your communication skills. As a Receptionist, you'll be the first point of contact for members, so being able to convey information clearly and warmly is crucial. Consider role-playing scenarios with friends or family.

✨Tip Number 3

Showcase your ability to handle a fast-paced environment. Think of examples from previous experiences where you successfully managed multiple tasks or dealt with challenging situations, as this will demonstrate your capability to thrive in our dynamic setting.

✨Tip Number 4

Research our company culture and values. Being able to articulate how you align with our mission of creating a thriving and inclusive environment will set you apart and show that you're genuinely interested in being part of our team.

We think you need these skills to ace Receptionist

Customer Service Skills
Strong Communication Skills
Team Collaboration
Time Management
Multitasking Abilities
Attention to Detail
Problem-Solving Skills
Organisational Skills
Interpersonal Skills
Adaptability
Proficiency in Telephone Etiquette
Basic Computer Skills
Ability to Work Under Pressure
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Tailor your application to highlight your relevant experience in customer service and teamwork.

Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to thrive in a fast-paced environment. Mention specific examples from your past experiences that demonstrate your communication and collaboration skills.

Highlight Relevant Experience: In your CV, emphasise any previous roles that involved customer interaction or reception duties. Use bullet points to clearly outline your achievements and responsibilities in those positions.

Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Receptionist role.

How to prepare for a job interview at David Lloyd Clubs

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles.

✨Demonstrate Teamwork Skills

Highlight your ability to work well in a team. Prepare anecdotes that showcase your collaboration with colleagues, especially in fast-paced environments, as this is crucial for the role.

✨Prepare for Common Receptionist Scenarios

Think about typical situations a receptionist might face, such as handling difficult customers or managing multiple bookings. Be ready to discuss how you would handle these scenarios effectively.

✨Research the Company Culture

Familiarise yourself with the company's values and culture. During the interview, mention how your personal values align with theirs, particularly regarding creating an inclusive and thriving environment.

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