At a Glance
- Tasks: Lead the Reception team to deliver a premium experience for our members.
- Company: Join Europe's leading health and wellness group with a vibrant culture.
- Benefits: Free club membership, discounts on food, and career advancement opportunities.
- Other info: Dynamic environment with a focus on mental and physical well-being.
- Why this job: Be part of a team that values inclusivity and personal growth.
- Qualifications: Experience in customer service management and strong communication skills.
The predicted salary is between 24000 - 36000 £ per year.
Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Reception Supervisor to join our team!
As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience . Working alongside the\" management team, you will \"lead and mentor the Reception team\"to provide service excellence to all of our members whether this is face to face, or through telephone queries.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks :
- Free Club Membership for you and your family!
- 50% Discount on food and drinks
- Discounts on Swimming, Tennis Lessons, and Personal Training
- Opportunities for Career Advancement through internal training and development
- Wagestream App : Get paid on demand !
- Access to our Benefits Suite .
As Reception Supervisor , we are looking for someone who :
- Has previous experience managing a customer service led team
- A n overall passion for customer service
- A team player, with strong communication and collaboration skills
- Ability to work in a fast-paced environment
Reception Supervisor in Farnham employer: David Lloyd Clubs
Join Europe's leading premium health and wellness group, where our team members are the heart of our business. As a Reception Supervisor, you'll enjoy a vibrant work culture that prioritises employee well-being and growth, offering perks like free club membership, discounts on services, and opportunities for career advancement through internal training. We foster an inclusive environment where you can thrive both personally and professionally, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in Farnham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at David Lloyd Clubs and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Reception Supervisor in Farnham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at David Lloyd Clubs that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at David Lloyd Clubs.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at David Lloyd Clubs get a sense of who you are beyond your experience!
How to prepare for a job interview at David Lloyd Clubs
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at David Lloyd Clubs and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
