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- Tasks: Welcome members and manage queries while keeping the reception area pristine.
- Company: Join Europe's leading premium health and wellness group.
- Benefits: Free club membership, 50% off food, and career advancement opportunities.
- Why this job: Be part of a team that values belonging and personal growth.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Fast-paced environment with a focus on teamwork and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Would you like to join Europe\’s leading premium health and wellness group?
Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Receptionist to join our team!
As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards. \”
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks :
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App : Get paid on demand !
- Access to our Benefits Suite .
About you :
As a Receptionist , we are looking for someone who :
- Has an overall passion for customer service
- A team player, with strong communication and collaboration skills
- Ability to work in a fast-paced environment
Join us and help us create a thriving and inclusive culture . Together, we\’re m ore than a C lub!
Operations Assistant - Reception employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant - Reception
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with their members. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a premium experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a reception role. Make sure you look polished and professional, as this reflects your understanding of the brand's standards and values.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great way to remind them of your passion for customer service and your eagerness to join their team.
We think you need these skills to ace Operations Assistant - Reception
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to help customers in the past. We love seeing that passion!
Tailor Your Application: Make sure to customise your application to fit the role of Receptionist. Highlight your communication skills and any experience you have in a fast-paced environment. This helps us see how you'd be a great fit for our team!
Keep It Neat and Professional: Just like we keep our reception area tidy, your application should be well-organised and free of errors. A clean, professional layout makes a great first impression and shows us you care about details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at David Lloyd Clubs
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and what makes them a leader in health and wellness. This will not only show your enthusiasm but also help you align your answers with their culture.
✨Showcase Your Customer Service Skills
As a Receptionist, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to handle queries and bookings efficiently, both face-to-face and over the phone.
✨Demonstrate Team Spirit
Being a team player is crucial in this role. Think of instances where you collaborated with others to achieve a common goal. Be ready to discuss how you contribute to a positive team environment and support your colleagues.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, be prepared to discuss how you manage stress and prioritise tasks. You might even want to practice answering questions under time constraints to simulate the pressure of a busy reception area.
