Operations Assistant

Operations Assistant

Swindon Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations, ensuring members have a safe and enjoyable experience.
  • Company: Join Europe's leading premium health and wellness group, dedicated to member satisfaction.
  • Benefits: Enjoy free club membership, discounts on food, and career advancement opportunities.
  • Why this job: Be part of a thriving team that values inclusivity and personal growth.
  • Qualifications: Passion for customer service and strong teamwork skills are essential.
  • Other info: Emergency Response Qualification is a plus but not required.

The predicted salary is between 24000 - 36000 £ per year.

Would you like to join Europe\’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Assistant to join our team!

As Operations Assistant your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week.

This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.\”\”

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks :

  • Free Club Membership for you and your family!
  • 50% Discount on food and drinks.
  • Discounts on Swimming, Tennis Lessons, and Personal Training.
  • Opportunities for Career Advancement through internal training and development.
  • Wagestream App : Get paid on demand !
  • Access to our Benefits Suite .

About you :

As an Operations Assistant , we are looking for someone who :

  • Has an over all passion for customer service
  • A team player, with strong communication and collaboration skills
  • Ability to work in a fast-paced environment
  • An Emergency Response Qualification is desirable not but essential for this role.

Join us and help us create a thriving and inclusive culture . Together, we\’re m ore than a C lub!

Operations Assistant employer: David Lloyd Clubs

Join Europe's leading premium health and wellness group, where our Operations Assistants play a vital role in ensuring our members enjoy a safe and exceptional experience every day. We foster a supportive work culture that prioritises employee well-being and growth, offering perks like free club membership, discounts on services, and opportunities for career advancement through internal training. With a focus on teamwork and collaboration, we create an inclusive environment where you can thrive both personally and professionally.
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Contact Detail:

David Lloyd Clubs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Assistant

✨Tip Number 1

Familiarise yourself with the health and wellness industry. Understanding the latest trends and customer expectations can help you stand out during conversations with our team.

✨Tip Number 2

Showcase your passion for customer service in your interactions. Whether it's through networking or during the interview, demonstrating your enthusiasm for helping others will resonate well with us.

✨Tip Number 3

Prepare to discuss your teamwork experiences. We value collaboration, so think of examples where you've successfully worked with others to achieve a common goal.

✨Tip Number 4

If you have any emergency response qualifications, be sure to mention them. Even if they're not essential, they can give you an edge and show your commitment to member safety.

We think you need these skills to ace Operations Assistant

Customer Service Skills
Team Collaboration
Strong Communication Skills
Time Management
Attention to Detail
Adaptability
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Basic Cleaning and Maintenance Skills
Emergency Response Qualification (desirable)
Interpersonal Skills
Organisational Skills
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and teamwork. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a fast-paced environment.

Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for joining the team. Mention specific examples of how you've contributed to a positive experience in previous roles, and why you want to work for this health and wellness group.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Operations Assistant role.

How to prepare for a job interview at David Lloyd Clubs

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles.

✨Demonstrate Teamwork Skills

Since this role requires strong collaboration, be prepared to discuss your experiences working in teams. Highlight instances where you contributed to a team goal or helped resolve conflicts.

✨Prepare for a Fast-Paced Environment

The interviewer may ask about your ability to handle busy situations. Think of examples from past jobs where you successfully managed multiple tasks under pressure and how you prioritised effectively.

✨Familiarise Yourself with the Company Culture

Research the company’s values and culture before the interview. Be ready to discuss how your personal values align with theirs and how you can contribute to creating an inclusive environment.

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