At a Glance
- Tasks: Support daily operations to ensure a safe and excellent experience for our members.
- Company: Join Europe's leading premium health and wellness group.
- Benefits: Free club membership, 50% off food, discounts on lessons, and career advancement opportunities.
- Why this job: Be part of a passionate team creating a thriving and inclusive culture.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 Β£ per year.
Would you like to join Europe\βs leading premium health and wellness group?
Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Assistant to join our team!
As Operations Assistant your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week.
This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.\β\β
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks :
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App : Get paid on demand !
- Access to our Benefits Suite .
About you :
As an Operations Assistant , we are looking for someone who :
- Has an over all passion for customer service
- A team player, with strong communication and collaboration skills
- Ability to work in a fast-paced environment
- An Emergency Response Qualification is desirable not but essential for this role.
Join us and help us create a thriving and inclusive culture . Together, we\βre m ore than a C lub!
Operations Assistant employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Operations Assistant
β¨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Operations Assistant role.
β¨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We want you to showcase your passion for helping others and your ability to thrive in a fast-paced environment.
β¨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. This reflects your understanding of the club's culture and your readiness to be an ambassador for the team.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Operations Assistant
Some tips for your application π«‘
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to help others, as this aligns perfectly with our values.
Highlight Teamwork Skills: We love team players! Make sure to mention any experiences where you collaborated with others to achieve a common goal. This will show us that you can thrive in our supportive environment.
Tailor Your Application: Take a moment to customise your application for the Operations Assistant role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates about your application status!
How to prepare for a job interview at David Lloyd Clubs
β¨Know the Company Inside Out
Before your interview, take some time to research the companyβs values, mission, and what makes them a leader in health and wellness. This will not only show your enthusiasm but also help you align your answers with their culture.
β¨Showcase Your Customer Service Skills
As an Operations Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to create a welcoming environment and how you handle challenging situations.
β¨Demonstrate Team Spirit
This role requires collaboration, so be ready to discuss how you work well in a team. Share specific instances where you contributed to a team goal or supported colleagues, showcasing your communication and teamwork skills.
β¨Prepare for Fast-Paced Scenarios
Since the environment is fast-paced, think of examples that demonstrate your ability to stay organised and efficient under pressure. You might even want to practice answering questions quickly to simulate the interview setting.