At a Glance
- Tasks: Support daily operations, ensuring a safe and enjoyable experience for our members.
- Company: Join Europe's leading premium health and wellness group, dedicated to member satisfaction.
- Benefits: Enjoy free club membership, discounts on food, drinks, and activities, plus career advancement opportunities.
- Why this job: Be part of a thriving team culture that values belonging and personal growth.
- Qualifications: Passion for customer service and teamwork; emergency response qualification is a plus.
- Other info: Flexible shifts available, with the chance to make a real impact every day.
The predicted salary is between 21600 - 36000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are looking for a passionate Operations Assistant to join our team!
As an Operations Assistant, your role will support ensuring our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting members, and supporting teams wherever needed.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally, while fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you: As an Operations Assistant, we are looking for someone who:
- Has a passion for customer service
- Is a team player with strong communication and collaboration skills
- Can work in a fast-paced environment
- An Emergency Response Qualification is desirable but not essential for this role.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance operative
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding the latest trends and customer expectations can help you stand out during conversations with potential employers.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's through networking or during the interview process, demonstrating your passion for helping others will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss your teamwork experiences. Since this role requires collaboration, think of specific examples where you've successfully worked as part of a team to achieve a common goal.
✨Tip Number 4
If you have any relevant qualifications, such as an Emergency Response Qualification, be ready to highlight them. Even if it's not essential, it shows your commitment to safety and preparedness.
We think you need these skills to ace Maintenance operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Operations Assistant position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Customer Service Skills: Since the role emphasises a passion for customer service, make sure to include specific examples from your past experiences that demonstrate your ability to provide excellent service and support to customers.
Show Team Spirit: Emphasise your teamwork and collaboration skills in your application. Mention any previous roles where you successfully worked as part of a team, especially in fast-paced environments.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are excited about this opportunity. Use it to convey your enthusiasm for the company and how you can contribute to their inclusive culture.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Teamwork Skills
Since this role requires strong collaboration, be prepared to discuss your experiences working in teams. Highlight situations where you successfully contributed to a team goal or helped resolve conflicts.
✨Prepare for Fast-Paced Scenarios
The environment is fast-paced, so think of examples that showcase your ability to handle multiple tasks efficiently. You might want to describe a time when you managed competing priorities effectively.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Be ready to discuss how your personal values align with theirs, especially regarding creating an inclusive and thriving environment.