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- Tasks: Lead a team to maintain high cleaning standards and enhance guest experiences.
- Company: David Lloyd Clubs is a premium health club focused on community and member satisfaction.
- Benefits: Enjoy free club membership, discounts, flexible shifts, and career growth opportunities.
- Why this job: Join a supportive team that values your input and fosters a vibrant community atmosphere.
- Qualifications: Looking for a friendly leader with a passion for cleanliness and guest service.
- Other info: Be part of a culture that recognizes and rewards hard work and dedication.
The predicted salary is between 24000 - 36000 £ per year.
House Keeping Supervisor – Exeter We are looking currently looking for a Housekeeping Supervisor to provide a high standard of cleanliness throughout our Club and to contribute toward the overall experience our guests come to expect when staying at a David Lloyd Leisure. What does this role involve? Leading a team to deliver compliance and health and safety legislation at all times. Managing the rotas for your team to ensure we work within target hours and have all required shifts covered. Delivering first class cleaning standards through out the club. Taking ownership of and regularly reviewing the Member feedback and Avius system scores, giving recognition and saying “Thank you” to those team members being recognised and taking appropriate actions to further improve the member experience. Knowing our club and engaging with members about their activities and seeking ways to improve their experience of DL clubs at every opportunity. Taking ownership of and utilising channels of communication such as Member Surveys, Employee Engagement Surveys, member forums, mystery members etc. to improve the member/team member experience. Managing stock/cleaning material ,systems, following our operating and finance procedures. So, what are the benefits of working for David Lloyd Clubs? As part of the Housekeeping team you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry: Free Club Membership* for you and your family Discounts on our products such as Swimming / Tennis Lessons and Personal Training. Unlimited 50% discount on food and drinks Opportunity for advancement and career progression Flexible Shift Patterns Learning and Development Opportunities. Wagestream App allowing you to be paid on demand Benefits Suite What are we looking for? We are looking for someone who can manage a team and display a friendly and approachable attitude towards guests and staff whilst ensuring rooms are kept to the highest standards, reflecting our premium health club in accordance to the company brand standards. The successful occupant will be required to maintain a clean and professional appearance, to respect all Club equipment and property and be on hand to provide an excellent service to our members and guests. We will ensure sure you have the necessary support and training so you are compliant with the Standard Operations Procedures and able to answer basic queries on club policies and membership enquiries. If you feel you have the right attitude and skills for this role, we would love to hear from you. Apply today and do it a better way, do it the David Lloyd Clubs way! You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.
House Keeping Supervisor - Exeter employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Keeping Supervisor - Exeter
✨Tip Number 1
Familiarize yourself with the David Lloyd Clubs brand and values. Understanding what makes their clubs unique will help you align your approach to guest interactions and team management, showcasing that you are a great fit for their community.
✨Tip Number 2
Highlight your experience in managing teams and maintaining high cleaning standards. Be ready to share specific examples of how you've led a team to success in previous roles, as this will demonstrate your capability to fulfill the responsibilities of the Housekeeping Supervisor.
✨Tip Number 3
Prepare to discuss how you handle feedback and improve service quality. Since member satisfaction is key, think of instances where you've used feedback to enhance experiences or resolve issues effectively.
✨Tip Number 4
Show your enthusiasm for engaging with members and creating a welcoming atmosphere. Being personable and approachable is crucial in this role, so be ready to express your passion for customer service and community building.
We think you need these skills to ace House Keeping Supervisor - Exeter
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Housekeeping Supervisor position. Understand the key responsibilities and expectations, such as leading a team, managing rotas, and maintaining high cleaning standards.
Highlight Relevant Experience: In your application, emphasize any previous experience in housekeeping or team management. Provide specific examples of how you've maintained cleanliness and contributed to guest satisfaction in past roles.
Showcase Your Leadership Skills: Since this role involves leading a team, be sure to highlight your leadership skills. Discuss how you have successfully managed teams, handled feedback, and improved service standards in previous positions.
Express Your Passion for Customer Service: David Lloyd Clubs values a friendly and approachable attitude. In your cover letter, express your passion for providing excellent customer service and how you engage with members to enhance their experience.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivate and manage your team to achieve high standards.
✨Understand Health and Safety Regulations
Familiarize yourself with health and safety legislation relevant to housekeeping. Be ready to explain how you ensure compliance in your previous roles and how you would implement these practices at David Lloyd Clubs.
✨Engage with Member Feedback
Demonstrate your ability to take ownership of member feedback. Discuss how you've used feedback in the past to improve services and how you plan to engage with members to enhance their experience.
✨Highlight Your Attention to Detail
Cleaning standards are crucial in this role. Prepare examples that showcase your attention to detail and how you ensure that cleanliness is maintained to the highest standards in your previous positions.
