At a Glance
- Tasks: Lead our clubs, ensuring an excellent experience for members every day.
- Company: Join Europe's top premium health and wellness group, where team members are the heart of our business.
- Benefits: Enjoy 33 days holiday, private medical insurance, free club membership, and discounts on services.
- Why this job: Be part of a thriving culture that values collaboration and personal growth while making a positive impact.
- Qualifications: Proven leadership experience in managing large teams and operational facilities, with a passion for customer service.
- Other info: Access to Wagestream for on-demand pay and opportunities for career advancement through training.
The predicted salary is between 43200 - 72000 Β£ per year.
Would you like to join Europe\βs leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate General Manager to join our team! As a General Manager , we are looking for an inspirational leader to operat e our clubs. Ensuring our members have an excellent experience every day, 7 days a week.\β Whilst always leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise to not only ensure ways of working, but create and implement club actions and improvements plans against key metrics . We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : General Manager Bonus Scheme 33 days holiday (including Bank Holidays) Private Medical Insurance Free Club Membership* for you and your family\β Discounts on Swimming, Tennis Lessons, and Personal Training Unlimited 50% discount on food and drinks Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a General Manager, we are looking for someone who: Is an inspirational leader with collaboration skills. Has proven experienc e managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).\β E xperience managing a large team of employees, including Managers.\β Exposure to financial planning and management.\β A p assionate about customer service . Join us and help us create a thriving and inclusive culture . Together, we\βre m ore than a C lub!
General Manager employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land General Manager
β¨Tip Number 1
Network with current and former employees of the company. They can provide valuable insights into the company culture and what it takes to succeed as a General Manager.
β¨Tip Number 2
Research the latest trends in health and wellness management. Being knowledgeable about industry developments will help you stand out during discussions with the hiring team.
β¨Tip Number 3
Prepare to discuss specific examples of how you've led teams to success in previous roles. Highlighting your leadership style and results will demonstrate your fit for the position.
β¨Tip Number 4
Familiarise yourself with the company's values and mission. Showing that you align with their vision will make a strong impression during interviews.
We think you need these skills to ace General Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your leadership experience and operational management skills. Use specific examples from your past roles that demonstrate your ability to manage large teams and deliver excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for health and wellness and how it aligns with the company's values. Mention your experience in creating a positive team culture and how you plan to enhance member experiences.
Highlight Relevant Achievements: Include quantifiable achievements in your application, such as improvements in customer satisfaction scores or successful implementation of operational changes. This will showcase your impact in previous roles.
Showcase Your Leadership Style: Describe your leadership style and how you foster collaboration within teams. Provide examples of how you've motivated and developed team members in the past, as this is crucial for the General Manager role.
How to prepare for a job interview at David Lloyd Clubs
β¨Show Your Leadership Style
As a General Manager, it's crucial to demonstrate your leadership style during the interview. Share specific examples of how you've inspired and motivated teams in the past, and discuss your approach to fostering collaboration and a positive work environment.
β¨Highlight Operational Experience
Make sure to emphasise your experience managing large operational facilities. Discuss any relevant metrics or improvements you've implemented in previous roles, as this will showcase your ability to drive performance and enhance member experiences.
β¨Discuss Financial Acumen
Since financial planning and management are key aspects of the role, be prepared to talk about your experience with budgeting, forecasting, and financial analysis. Providing concrete examples of how you've successfully managed finances in past positions will strengthen your candidacy.
β¨Demonstrate Passion for Customer Service
This role requires a strong commitment to customer service. Be ready to share stories that illustrate your dedication to providing excellent member experiences and how you've handled challenges in delivering top-notch service.