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- Tasks: Enhance member experiences and lead operational success in a vibrant fitness club.
- Company: Leading wellness and fitness organisation in Oxford with a focus on inclusivity.
- Benefits: Competitive salary, health benefits, and opportunities for personal growth.
- Why this job: Join us to create a thriving culture and make a real difference in members' lives.
- Qualifications: Experience in facility management, financial planning, and a passion for customer service.
- Other info: Dynamic environment with a strong emphasis on teamwork and community.
The predicted salary is between 30000 - 40000 £ per year.
A leading wellness and fitness organization in Oxford seeks a passionate Assistant General Manager to enhance member experiences and lead operational success. This role involves working closely with the General Manager to implement strategies and ensure compliance with health and safety regulations.
Ideal candidates will have experience managing operational facilities, financial planning, and a strong passion for customer service. Join us to help create a thriving, inclusive culture in our club.
Assistant GM, Club Operations & Member Experience employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant GM, Club Operations & Member Experience
✨Tip Number 1
Network like a pro! Reach out to current employees at the organisation and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s culture and values. We want to see how you can enhance member experiences, so think of examples that showcase your customer service skills.
✨Tip Number 3
Show your passion for wellness and fitness during the interview. Share your personal experiences or initiatives you've taken in this field to demonstrate your commitment to creating a thriving club culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Assistant GM, Club Operations & Member Experience
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wellness and fitness shine through. We want to see how your passion aligns with our mission to enhance member experiences.
Highlight Relevant Experience: Make sure to detail your experience in managing operational facilities and financial planning. We’re looking for candidates who can demonstrate their skills in these areas clearly and confidently.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Assistant GM role. We appreciate when candidates show they’ve done their homework.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at David Lloyd Clubs
✨Know the Company Inside Out
Before your interview, dive deep into the wellness and fitness organisation's mission, values, and recent initiatives. Understanding their approach to member experience will help you align your answers with their goals and show that you're genuinely interested in contributing to their success.
✨Showcase Your Operational Expertise
Be ready to discuss your previous experience managing operational facilities. Prepare specific examples of how you've improved processes or enhanced member experiences in the past. This will demonstrate your capability to support the General Manager effectively and lead the team towards operational success.
✨Emphasise Customer Service Passion
Since this role is all about enhancing member experiences, share stories that highlight your commitment to customer service. Talk about times when you went above and beyond for members or resolved issues effectively. This will illustrate your dedication to creating a thriving, inclusive culture in the club.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the club's culture, future plans, and how they measure success in member experience. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.