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- Tasks: Lead and operate a successful health club, ensuring excellent member experiences daily.
- Company: Join Europe's top premium health and wellness group, dedicated to member satisfaction.
- Benefits: Enjoy free club membership, discounts on food, drinks, and training, plus career advancement opportunities.
- Why this job: Be part of a vibrant team that values belonging and personal growth in a thriving culture.
- Qualifications: Experience in managing large operational facilities and a passion for customer service is essential.
- Other info: Utilise the Wagestream App for on-demand payments and access a comprehensive benefits suite.
The predicted salary is between 36000 - 60000 £ per year.
Would you like to join Europe\’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. Join us and help us create a thriving and inclusive culture. Together, we\’re more than a Club!
Assistant General Manager employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Research current trends, challenges, and innovations in this sector to demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with professionals in the industry. Attend health and wellness events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss your leadership style and experiences. Think of specific examples where you've successfully managed teams or improved customer service, as these will be key points of interest for the hiring team.
✨Tip Number 4
Showcase your understanding of financial management. Be ready to talk about how you've previously handled budgets or financial planning, as this is crucial for the Assistant General Manager role.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant General Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Leadership Experience: Emphasise your experience in managing operational service delivery facilities. Provide specific examples of how you have successfully led teams, implemented strategies, and improved customer service in previous roles.
Showcase Financial Acumen: Since financial planning and management are crucial for this role, include details about your experience with budgeting, forecasting, and financial reporting. Use metrics to demonstrate your impact on previous organisations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your commitment to creating an inclusive culture. Share your vision for how you would contribute to the club's success and enhance member experiences.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your People Skills
As an Assistant General Manager, you'll be leading a team and interacting with members daily. Be prepared to share examples of how you've successfully managed teams and enhanced customer experiences in previous roles.
✨Demonstrate Operational Knowledge
Familiarise yourself with the operational aspects of running a facility. Be ready to discuss your experience with health and safety regulations, compliance, and how you ensure smooth day-to-day operations.
✨Highlight Financial Acumen
Since financial planning and management are key parts of the role, come equipped with examples of how you've managed budgets or improved financial performance in past positions.
✨Express Your Passion for Customer Service
This role is all about creating excellent member experiences. Share your passion for customer service and provide specific instances where you've gone above and beyond to meet customer needs.