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- Tasks: Lead and operate a successful health club, ensuring excellent member experiences daily.
- Company: Join Europe's top premium health and wellness group, dedicated to member satisfaction.
- Benefits: Enjoy free club membership, discounts on food, and career advancement opportunities.
- Why this job: Be part of a vibrant team that values belonging and personal growth.
- Qualifications: Experience in managing large operational facilities and a passion for customer service required.
- Other info: Utilise the Wagestream App for on-demand payments and access our comprehensive benefits suite.
The predicted salary is between 36000 - 60000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Assistant General Manager to join our team!
Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day-to-day health & safety and compliance regulations are adhered to for everyone in the club.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you:
As Assistant General Manager, we are looking for someone who:
- Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
- Experience leading a variety of functions with variable challenges and goals, or across variable departments.
- Experience of financial planning and management.
- Passionate about customer service.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Assistant General Manager employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Research current trends, challenges, and innovations in this sector to demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with professionals in the health and wellness field. Attend industry events or join relevant online groups to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare specific examples of how you've successfully managed operations in previous roles. Highlight your experience in leading teams and improving customer service to showcase your suitability for the role.
✨Tip Number 4
Demonstrate your commitment to creating an inclusive environment. Think of ways you can contribute to team culture and member experience, as this aligns with the company's values and mission.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant General Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Leadership Experience: Emphasise your experience in managing operational service delivery facilities. Provide specific examples of how you've successfully led teams and improved customer service in previous roles.
Showcase Financial Acumen: Include details about your experience with financial planning and management. Mention any relevant achievements, such as budget management or cost-saving initiatives, to demonstrate your capability in this area.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your commitment to creating an inclusive culture. Use this opportunity to convey your personality and enthusiasm for the role, making sure to connect your values with those of the company.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your People Skills
As an Assistant General Manager, you'll be leading a team and interacting with members daily. Be prepared to share examples of how you've successfully managed teams and enhanced customer experiences in previous roles.
✨Demonstrate Operational Knowledge
Familiarise yourself with the operational aspects of running a facility. Be ready to discuss your experience with health and safety regulations, compliance, and how you’ve ensured smooth operations in past positions.
✨Highlight Financial Acumen
Since financial planning and management are key parts of the role, come equipped with examples of how you've managed budgets or improved financial performance in previous jobs. This will show your potential employer that you can handle the financial responsibilities of the position.
✨Express Your Passion for Customer Service
This role is all about providing an excellent member experience. Share your passion for customer service and any initiatives you've implemented to enhance customer satisfaction in your previous roles.
