Assistant General Manager

Assistant General Manager

Beckenham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and operate a successful health and wellness club while ensuring excellent member experiences.
  • Company: Join Europe's leading premium health and wellness group with a vibrant team culture.
  • Benefits: Free club membership, discounts on services, career advancement opportunities, and flexible pay options.
  • Why this job: Make a real impact in a thriving environment focused on health, wellness, and community.
  • Qualifications: Experience in managing operational facilities and a passion for customer service.
  • Other info: Be part of a supportive team that values inclusivity and personal growth.

The predicted salary is between 36000 - 60000 £ per year.

Would you like to join Europe\’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team!

Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.

You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

  • Free Club Membership for you and your family!
  • Discount on food and drinks.
  • Discounts on Swimming, Tennis Lessons, and Personal Training.
  • Opportunities for Career Advancement through internal training and development.
  • Wagestream App: Get paid on demand!
  • Access to our Benefits Suite.

About you :

As Assistant General Manager, we are looking for someone who:

  • Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
  • Experience leading a variety of functions with variable challenges and goals, or across variable depts.
  • Experience of financial planning and management.
  • Passionate about customer service.

Join us and help us create a thriving and inclusive culture. Together, we\’re more than a Club!

Assistant General Manager employer: David Lloyd Clubs

Join Europe's leading premium health and wellness group, where we prioritise our team members as the heart of our business. As an Assistant General Manager, you will thrive in a supportive environment that fosters personal and professional growth, with perks such as free club membership for you and your family, discounts on services, and opportunities for career advancement. Our culture is built on inclusivity and a commitment to delivering exceptional member experiences every day.
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Contact Detail:

David Lloyd Clubs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager

✨Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral!

✨Tip Number 2

Prepare for the interview by researching the company culture and values. Show them you’re not just a fit for the role, but also for their team. We want to see your passion for customer service shine through!

✨Tip Number 3

Practice common interview questions with a friend or in front of the mirror. Focus on your leadership experience and how you've tackled challenges in previous roles. Confidence is key!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!

We think you need these skills to ace Assistant General Manager

Operational Management
Customer Service
Financial Planning
Team Leadership
Health and Safety Compliance
Strategic Implementation
Problem-Solving
Communication Skills
Adaptability
Experience in Service Delivery
Interdepartmental Coordination
Cultural Awareness
Training and Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for health and wellness shine through! We want to see how excited you are about creating excellent experiences for our members.

Tailor Your CV: Make sure your CV highlights your experience in managing operational service delivery. We’re looking for specific examples that demonstrate your leadership skills and ability to meet challenges head-on.

Be Personable: Remember, we’re all about people! Use a friendly tone in your cover letter and show us how you connect with others. We want to know how you can contribute to our inclusive culture.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as Assistant General Manager.

How to prepare for a job interview at David Lloyd Clubs

✨Know the Company Inside Out

Before your interview, take some time to research the company’s values, mission, and recent achievements. Understanding their focus on health and wellness will help you align your answers with what they’re looking for in an Assistant General Manager.

✨Showcase Your People Skills

As this role is all about leading a team and enhancing member experience, be ready to share specific examples of how you've successfully managed teams in the past. Highlight your ability to create a positive environment where everyone feels valued and included.

✨Prepare for Operational Scenarios

Expect questions that assess your operational management skills. Think about challenges you've faced in previous roles and how you overcame them. Be prepared to discuss your approach to ensuring compliance with health and safety regulations.

✨Demonstrate Your Passion for Customer Service

This role requires a genuine passion for customer service. Prepare to discuss how you’ve gone above and beyond to enhance customer experiences in your previous positions. Share stories that illustrate your commitment to providing excellent service every day.

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