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- Tasks: Lead a vibrant team to deliver exceptional member experiences in a health and wellness club.
- Company: Join Europe's leading premium health and wellness group with a focus on community.
- Benefits: Free club membership, 50% off food, discounts on lessons, and career advancement opportunities.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team creating a thriving and inclusive culture every day.
- Qualifications: Experience in managing operational facilities and a passion for customer service.
The predicted salary is between 36000 - 60000 £ per year.
Would you like to join Europe\’s leading premium health and wellness group?
Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team!
Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.
You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
Free Club Membership for you and your family!
50% Discount on food and drinks.
Discounts on Swimming, Tennis Lessons, and Personal Training.
Opportunities for Career Advancement through internal training and development.
Wagestream App: Get paid on demand!
Access to our Benefits Suite.
About you :
As Assistant General Manager, we are looking for someone who:
Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
Experience leading a variety of functions with variable challenges and goals, or across variable depts.
Experience of financial planning and management.
Passionate about customer service.
Join us and help us create a thriving and inclusive culture. Together, we\’re more than a Club
Assistant General Manager employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show how your passion for customer service aligns with their mission to create an excellent member experience.
✨Tip Number 3
Practice common interview questions, especially those related to operational management and team leadership. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and wellness shine through! We want to see how passionate you are about creating excellent experiences for our members.
Tailor Your CV: Make sure your CV highlights your relevant experience in managing operational services. We’re looking for specific examples that demonstrate your leadership skills and ability to drive results.
Be Personable: Remember, we’re all about people! Use a friendly tone in your cover letter and show us how you connect with teams and customers alike. We want to know how you can contribute to our inclusive culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at David Lloyd Clubs
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent achievements. Understanding their focus on health and wellness will help you align your answers with what they’re looking for in an Assistant General Manager.
✨Showcase Your People Skills
As this role is all about leading a team and enhancing member experience, be ready to share specific examples of how you've successfully managed teams in the past. Highlight your ability to create a positive environment where everyone feels valued.
✨Prepare for Operational Scenarios
Expect questions that assess your operational management skills. Think about challenges you've faced in previous roles and how you overcame them. Be prepared to discuss your approach to ensuring compliance and health & safety regulations.
✨Demonstrate Your Passion for Customer Service
This role requires a genuine passion for customer service. Share stories that illustrate your commitment to providing excellent experiences for customers. Show how you’ve gone above and beyond to meet their needs in previous positions.