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- Tasks: Lead and operate a successful health and wellness club while ensuring excellent member experiences.
- Company: Join Europe's leading premium health and wellness group with a vibrant team culture.
- Benefits: Free club membership, 50% off food, discounts on lessons, and career advancement opportunities.
- Why this job: Make a real impact in a thriving environment focused on health and community.
- Qualifications: Experience in managing operational facilities and a passion for customer service.
- Other info: Enjoy a supportive culture where you can thrive both personally and professionally.
The predicted salary is between 36000 - 60000 £ per year.
Would you like to join Europe\’s leading premium health and wellness group?
Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team!
Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.
You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
Free Club Membership for you and your family!
50% Discount on food and drinks.
Discounts on Swimming, Tennis Lessons, and Personal Training.
Opportunities for Career Advancement through internal training and development.
Wagestream App: Get paid on demand!
Access to our Benefits Suite.
About you :
As Assistant General Manager, we are looking for someone who:
Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
Experience leading a variety of functions with variable challenges and goals, or across variable depts.
Experience of financial planning and management.
Passionate about customer service.
Join us and help us create a thriving and inclusive culture. Together, we\’re more than a Club
Assistant General Manager employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your passion for customer service aligns with our mission to create an excellent member experience.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you've handled challenges in previous roles and be ready to share those stories with us.
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for us.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and wellness shine through! We want to see how passionate you are about creating excellent experiences for our members.
Tailor Your CV: Make sure your CV highlights relevant experience in managing operational services. We’re looking for specific examples that demonstrate your leadership skills and ability to meet challenges head-on.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Assistant General Manager role. Share your vision for enhancing member experience and how you plan to contribute to our thriving culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at David Lloyd Clubs
✨Know the Company Inside Out
Before your interview, take some time to research the health and wellness group thoroughly. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As an Assistant General Manager, you'll be leading a team and interacting with members daily. Prepare examples from your past experiences that highlight your ability to manage teams, resolve conflicts, and enhance customer service. Be ready to discuss how you create a positive environment for both staff and members.
✨Demonstrate Financial Acumen
Since financial planning and management are key aspects of the role, brush up on your knowledge of budgeting and financial reporting. Be prepared to discuss how you've successfully managed budgets in previous roles and how you can apply that experience to drive club targets.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the club's culture, growth opportunities, and how they measure success. This shows that you're not just interested in the position but also in contributing to the club's long-term goals.