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- Tasks: Lead and manage activities in fitness, exercise, racquets, swim, and family departments.
- Company: Join Europe's top premium health and wellness group, focused on member experience.
- Benefits: Enjoy free club membership, discounts on food, lessons, and career advancement opportunities.
- Why this job: Be part of a thriving culture that values teamwork and personal growth.
- Qualifications: Experience in managing operational services and strong communication skills required.
- Other info: Get paid on demand with the Wagestream App!
The predicted salary is between 36000 - 60000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Activities Manager to join our team!
As Activities Manager, you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club.
We take pride in the service we offer our members, so selecting the right team is key. You will lead the recruitment, training and empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exceptional experience to our members.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you:
As Activities Manager, we are looking for someone who:
- Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
- Experience leading a variety of functions with variable challenges and goals, or across variable departments.
- Overall great communication and collaboration skills.
- Experience of financial planning and management.
- A passion for customer service.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Activities Manager employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities Manager
✨Tip Number 1
Familiarise yourself with the specific activities and services offered at our clubs. Understanding the nuances of fitness, group exercise, and family activities will help you demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with current employees or industry professionals who have experience in managing similar facilities. They can provide valuable insights into the role and may even refer you internally, which can significantly boost your chances.
✨Tip Number 3
Prepare to discuss your leadership style and how you empower teams. Think of specific examples where you've successfully led a team to achieve goals, as this aligns with our focus on creating a thriving culture.
✨Tip Number 4
Showcase your customer service philosophy. Be ready to share how you would enhance member experiences and handle challenges, as we pride ourselves on delivering exceptional service to our members.
We think you need these skills to ace Activities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing operational service delivery facilities. Emphasise your leadership roles and any specific achievements in the fitness or leisure industry.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and how you can contribute to creating a thriving culture. Mention specific examples of how you've empowered teams in previous roles.
Highlight Relevant Skills: Clearly outline your communication and collaboration skills, as well as your experience with financial planning and management. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Health and Wellness
Make sure to express your enthusiasm for health and wellness during the interview. Share personal experiences or stories that highlight your commitment to fitness and how it aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss specific challenges you faced and how you motivated your team to achieve their goals, showcasing your ability to manage diverse functions.
✨Highlight Customer Service Experience
Since customer service is a key focus for the company, be ready to discuss your approach to delivering exceptional service. Provide examples of how you've handled difficult situations and ensured customer satisfaction in past roles.
✨Prepare for Financial Management Questions
As financial planning is part of the role, brush up on your knowledge of budgeting and financial management. Be prepared to discuss how you've managed budgets in the past and any strategies you've used to optimise operational costs.
