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- Tasks: Lead and manage activities in fitness, exercise, racquets, swim, and family departments.
- Company: Join Europe's leading premium health and wellness group focused on exceptional member experiences.
- Benefits: Enjoy free club membership, discounts on food, drinks, and lessons, plus career advancement opportunities.
- Why this job: Be part of a thriving culture that values teamwork, personal growth, and customer service excellence.
- Qualifications: Experience in managing large operational facilities and strong communication skills are essential.
- Other info: Act as Duty Manager and empower your team to deliver outstanding service every day.
The predicted salary is between 28800 - 43200 £ per year.
Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Activities Manager to join our team!
As Activities Manager, you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club. We take pride in the service we offer our members, so selecting the right team is key. You will lead the recruitment, training and empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exceptional experience to our members. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you: As Activities Manager, we are looking for someone who:
- Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
- Experience leading a variety of functions with variable challenges and goals, or across variable departments.
- Overall great communication and collaboration skills.
- Experience of financial planning and management.
- A passion for customer service.
Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!
Herne Bay
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities Manager
✨Tip Number 1
Familiarise yourself with the specific activities and services offered at our club. Understanding the nuances of our Fitness, Group Exercise, Racquets, Swim, and Families Departments will help you demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with current employees or industry professionals who have experience in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Activities Manager position.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of examples where you've successfully managed teams or projects. Highlighting your ability to empower and motivate others will resonate well with us as we value strong team dynamics.
✨Tip Number 4
Research the latest trends in health and wellness, particularly in the fitness and leisure sectors. Being knowledgeable about current developments will not only impress us but also show your commitment to providing exceptional service to our members.
We think you need these skills to ace Activities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing operational services, particularly in fitness or leisure environments. Use specific examples that demonstrate your leadership skills and ability to deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness. Mention why you want to work as an Activities Manager and how your background aligns with the company's values and mission.
Highlight Team Leadership Experience: In your application, emphasise any previous roles where you led a team. Discuss your approach to recruitment, training, and empowering team members to ensure they provide excellent service.
Showcase Financial Acumen: If you have experience in financial planning and management, be sure to include this in your application. Provide examples of how you've successfully managed budgets or improved financial performance in past roles.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Customer Service
As an Activities Manager, your love for customer service should shine through. Be prepared to share examples of how you've gone above and beyond to ensure a great experience for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams and leading operations. Discuss specific instances where you successfully recruited, trained, or empowered team members to achieve their best performance.
✨Prepare for Operational Scenarios
Expect questions about managing various activities within a fitness or leisure environment. Think about how you would handle challenges that may arise in different departments and be ready to discuss your problem-solving strategies.
✨Know the Company Culture
Research the company’s values and culture before the interview. Be ready to explain how your personal values align with theirs and how you can contribute to creating a thriving and inclusive environment.
