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- Tasks: Lead and operate a successful health and wellness club while ensuring excellent member experiences.
- Company: Join Europe’s leading premium health and wellness group with a vibrant team culture.
- Benefits: Free club membership, 50% off food, discounts on lessons, and career advancement opportunities.
- Why this job: Make a real impact in a thriving environment focused on health and community.
- Qualifications: Experience in managing large operational facilities and a passion for customer service.
- Other info: Enjoy a supportive culture where you can thrive both personally and professionally.
The predicted salary is between 36000 - 60000 £ per year.
Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Assistant General Manager to join our team!
Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day-to-day health & safety and compliance regulations are adhered to for everyone in the club.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you: As Assistant General Manager, we are looking for someone who:
- Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
- Experience leading a variety of functions with variable challenges and goals, or across variable departments.
- Experience of financial planning and management.
- Passionate about customer service.
Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!
Assistant General Manager in York employer: David Lloyd Clubs Careers
Contact Detail:
David Lloyd Clubs Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in York
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Assistant General Manager role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Think about how your experience aligns with their mission of creating a thriving environment for both staff and members.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond to enhance customer experiences in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re genuinely interested in joining our team.
We think you need these skills to ace Assistant General Manager in York
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for health and wellness shine through! We want to see how excited you are about creating excellent experiences for our members.
Tailor Your CV: Make sure your CV highlights your relevant experience in managing operational services. We’re looking for specific examples that demonstrate your leadership skills and customer service focus.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key achievements and skills stand out without any fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at David Lloyd Clubs Careers
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent achievements. Understanding their focus on health and wellness will help you align your answers with what they’re looking for in an Assistant General Manager.
✨Showcase Your People Skills
As this role is all about leading a team and enhancing member experience, be ready to share specific examples of how you've successfully managed teams or improved customer service in previous roles. Highlight your passion for creating a positive environment!
✨Prepare for Operational Scenarios
Expect questions that assess your ability to handle operational challenges. Think of situations where you’ve had to ensure compliance with health and safety regulations or manage day-to-day operations effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company culture. Inquire about their strategies for member engagement or how they support staff development. This demonstrates your enthusiasm and commitment to being part of their team.
