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- Tasks: Lead the Health and Safety team to ensure a safe and compliant club environment.
- Company: Join Europe's largest health and fitness operator with a passionate team.
- Benefits: Enjoy free club membership, discounts, flexible shifts, and career progression opportunities.
- Why this job: Make a real impact on member safety while developing your leadership skills in a vibrant community.
- Qualifications: Experience in health and safety regulations and team management is essential.
- Other info: Be part of a supportive community that values passion and purpose.
The predicted salary is between 36000 - 60000 £ per year.
Would you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win? Our Health and Safety team members play a vital role in our club’s wellbeing, and take great pride in the environment in which we operate.
As Health and Safety Manager, you will lead the Club team in managing and maintaining a safe facility and ensuring all health and safety policies are adhered to and that our teams are fully trained and confident in operating a safe club at all times.
So, what do you get from us? As part of our Health and Safety team you will enjoy a great range of benefits:
- Free Club Membership for you and your family
- Discounts on our products such as Swimming / Tennis Lessons and Personal Training
- Unlimited 50% discount on food and drinks
- Opportunity for advancement and career progression
- Flexible Shift Patterns / Majority of shifts are straight not split
- Learning and Development Opportunities
- Wagestream App allowing you to be paid on demand
What is the role of Health and Safety Manager at David Lloyd clubs?
- Regularly acting as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to for everyone in the club while delivering DL Clubs ways of operating and excellence in member experience.
- Making sure that all team members are trained in line with company expectations, including every team member having a health and safety induction on their first day and an up to date HS02 form with monthly training completed in line with the latest training planner.
- Ensuring all new team members are enrolled and complete the appropriate e-learning modules for their role and monitoring this across the full Club team.
- Checking that all self-employed staff have completed a HS03 form.
- Spending quality time with your lifeguards, interacting with members and observing and coaching them to deliver SEE5 and 5-star service.
- Role modelling and coaching your team to always display our DL Clubs core values.
- Conducting a full health and safety audit within the Club on a monthly basis, and acting on any findings.
- Working with partners and contractors to ensure consistent and safe delivery of the Service Level Agreements and that contractors sign in correctly and that any works completed are done in a controlled and safe manner.
And what qualifications, skills and experience do I need?
- An understanding and experience of Health and Safety regulations
- IOSH / NEBOSH or other relevant, recognised H&S qualification
- Relevant Facilities Management Qualification (HND, Diploma etc)
- Experience in managing the maintenance and upkeep of a facility
- Experience in managing a team in a service led facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)
- Experience of financial planning and management
- Passionate about customer service.
Up for the challenge? We would love to hear from you! You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.
Operations Manager - Health & Safety employer: David Lloyd Clubs Careers
Contact Detail:
David Lloyd Clubs Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Health & Safety
✨Tip Number 1
Familiarise yourself with the latest health and safety regulations relevant to the fitness industry. This will not only help you in interviews but also demonstrate your commitment to maintaining a safe environment.
✨Tip Number 2
Network with current or former employees of David Lloyd clubs. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions with the hiring team.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you successfully managed health and safety protocols. Highlighting your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Showcase your passion for customer service during your interactions. As the role involves ensuring a positive member experience, demonstrating your dedication to service excellence will resonate well with the hiring team.
We think you need these skills to ace Operations Manager - Health & Safety
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and safety management, team leadership, and facilities management. Use keywords from the job description to demonstrate that you meet the qualifications they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and safety and customer service. Mention specific experiences that align with the responsibilities of the Operations Manager role and express why you want to join their team.
Highlight Relevant Qualifications: Clearly list any relevant qualifications such as IOSH or NEBOSH certifications. If you have experience managing teams in service-led environments, be sure to include that as well, as it is crucial for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Health and Safety Manager.
How to prepare for a job interview at David Lloyd Clubs Careers
✨Showcase Your Health & Safety Knowledge
Make sure to brush up on your understanding of health and safety regulations. Be prepared to discuss specific examples from your past experience where you successfully implemented safety protocols or conducted audits.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll be leading a team. Share instances where you've effectively managed a team, highlighting your coaching and mentoring abilities, especially in a service-led environment.
✨Emphasise Customer Service Passion
This role requires a strong focus on customer service. Prepare to talk about how you've gone above and beyond to ensure customer satisfaction in previous roles, and how you plan to instil this passion in your team.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the club's health and safety policies, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and the company.
