At a Glance
- Tasks: Lead and operate a successful health and wellness club while ensuring excellent member experiences.
- Company: Join Europe's leading premium health and wellness group with a vibrant team culture.
- Benefits: Free club membership, discounts on food, drinks, and activities, plus career advancement opportunities.
- Why this job: Make a real impact in a role that values people and promotes a thriving environment.
- Qualifications: Experience in managing operational facilities and a passion for customer service.
- Other info: Join us to create an inclusive culture where everyone can thrive!
The predicted salary is between 36000 - 60000 Β£ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Assistant General Manager to join our team!
Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day-to-day health & safety and compliance regulations are adhered to for everyone in the club.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you: As Assistant General Manager, we are looking for someone who:
- Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
- Experience leading a variety of functions with variable challenges and goals, or across variable departments.
- Experience of financial planning and management.
- Passionate about customer service.
If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you. Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Assistant General Manager in Newbury employer: David Lloyd Clubs Careers
Contact Detail:
David Lloyd Clubs Careers Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant General Manager in Newbury
β¨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral!
β¨Tip Number 2
Prepare for the interview by researching the company culture and values. Show how your passion for customer service aligns with their mission to create an excellent member experience.
β¨Tip Number 3
Practice common interview questions, especially those related to operational management and team leadership. We want you to feel confident and ready to showcase your skills!
β¨Tip Number 4
Donβt forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Assistant General Manager in Newbury
Some tips for your application π«‘
Show Your Passion: When writing your application, let your passion for health and wellness shine through! We want to see how excited you are about creating a fantastic experience for our members. Share any relevant experiences that highlight your enthusiasm for customer service.
Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager role. Highlight your experience in managing operational services and leading teams. We love seeing how your skills align with our goals, so donβt hold back!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your key achievements stand out!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at David Lloyd Clubs Careers
β¨Know the Company Inside Out
Before your interview, take some time to research the companyβs values, mission, and recent achievements. Understanding their focus on health and wellness will help you align your answers with what theyβre looking for in an Assistant General Manager.
β¨Showcase Your People Skills
As this role is all about leading a team and enhancing member experience, be ready to share specific examples of how you've successfully managed teams in the past. Highlight your ability to create a positive environment where everyone feels valued and included.
β¨Prepare for Operational Scenarios
Expect questions about managing day-to-day operations and ensuring compliance with health and safety regulations. Think of scenarios where youβve had to solve operational challenges and be prepared to discuss how you handled them effectively.
β¨Demonstrate Financial Acumen
Since financial planning and management are key aspects of the role, brush up on your knowledge of budgeting and financial reporting. Be ready to discuss how youβve contributed to financial success in previous roles, as this will show your capability to drive club targets.