At a Glance
- Tasks: Lead and operate a successful health club, ensuring excellent member experiences daily.
- Company: Join Europe's top premium health and wellness group, dedicated to member satisfaction.
- Benefits: Enjoy free club membership, discounts on food, and career advancement opportunities.
- Why this job: Be part of a vibrant team that values inclusivity and personal growth.
- Qualifications: Experience in managing large operational facilities and a passion for customer service required.
- Other info: Utilise the Wagestream App for on-demand pay and access a comprehensive benefits suite.
The predicted salary is between 36000 - 60000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Assistant General Manager to join our team!
Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day-to-day health & safety and compliance regulations are adhered to for everyone in the club.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you:
As Assistant General Manager, we are looking for someone who:
- Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
- Experience leading a variety of functions with variable challenges and goals, or across variable departments.
- Experience of financial planning and management.
- Passionate about customer service.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Assistant General Manager employer: David Lloyd Clubs Careers
Contact Detail:
David Lloyd Clubs Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network with current or former employees of the company. They can provide valuable insights into the company culture and what it takes to succeed in the role of Assistant General Manager.
✨Tip Number 2
Research the latest trends in health and wellness management. Being knowledgeable about industry developments can help you stand out during interviews and show your passion for the field.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage operations and lead teams effectively. This will help you articulate your fit for the role during discussions.
✨Tip Number 4
Familiarise yourself with the company's values and mission. Aligning your personal values with theirs can make a strong impression and show that you're genuinely interested in contributing to their culture.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant General Manager position. Tailor your application to highlight relevant experience in managing operational service delivery facilities.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in leading teams and managing operations in similar environments. Provide specific examples of how you've successfully driven targets and improved customer experiences.
Showcase Your Passion for Customer Service: Demonstrate your commitment to customer service in your application. Share anecdotes or achievements that illustrate your dedication to providing excellent member experiences and how you foster a welcoming environment.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at David Lloyd Clubs Careers
✨Show Your People Skills
As an Assistant General Manager, you'll be leading a team and interacting with members daily. Highlight your experience in managing teams and delivering excellent customer service. Share specific examples of how you've created a positive environment for both staff and customers.
✨Demonstrate Operational Knowledge
Be prepared to discuss your experience in managing operational facilities. Talk about your familiarity with health and safety regulations, compliance, and how you've ensured smooth operations in previous roles. This will show that you understand the responsibilities that come with the position.
✨Discuss Financial Acumen
Since financial planning and management are key aspects of the role, come ready to discuss your experience with budgeting, forecasting, and financial reporting. Provide examples of how you've successfully managed finances in past positions to drive profitability.
✨Express Your Passion for Wellness
This role is within a health and wellness group, so it's important to convey your passion for promoting a healthy lifestyle. Share any personal experiences or initiatives you've been involved in that align with the company's mission to create a thriving and inclusive culture.