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For Companies At a Glance
- Tasks: Help customers with inquiries and provide info about products and services.
- Company: Join a global recruitment company known for innovative solutions.
- Benefits: Enjoy remote work, flexible shifts, and an attractive salary.
- Why this job: Gain valuable experience while working in a supportive, global team environment.
- Qualifications: Fluent in Danish and English; customer service experience is a plus.
- Other info: Work from home with a reliable internet connection required.
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is partnering with an outsourcing solutions company who is seeking to recruit a Danish speaking Customer Service Specialist to join their team.
Position: Customer Service Specialist
Location: Remote
Employment type: local EOR Contract
RESPONSIBILITIES:
- Address and resolve customer inquiries in a timely and professional manner.
- Provide clear and accurate information about the company's products, services, and solutions.
- Ensure high levels of customer satisfaction and contribute to ongoing service improvements.
REQUIREMENTS:
- Native or fluent in Danish (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency.
- Previous experience in a customer service role is advantageous.
- Willingness to work flexible hours, including rotational shifts and overnight shifts.
- Reliable internet connection and a quiet, distraction-free workspace.
- Strong ability to work independently and manage time effectively in a remote environment.
BENEFITS:
- Attractive monthly salary based on experience and qualifications.
- Flexible rotational shifts with regular days off, supporting a healthy work-life balance.
- Opportunity to gain valuable experience while collaborating with a global team.
- Enjoy the convenience of working remotely from the comfort of your own home.
Customer Service Specialist (Danish) employer: David Kennedy Recruitment
Contact Detail:
David Kennedy Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist (Danish)
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you answer customer inquiries more effectively and demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your Danish language skills, especially in a customer service context. Practising common phrases and responses can give you an edge in handling customer interactions smoothly.
✨Tip Number 3
Prepare for potential scenario-based questions in interviews. Think about how you would handle specific customer service situations, as this will showcase your problem-solving abilities and customer-centric approach.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Customer Service Specialist (Danish)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially any roles where you used Danish. Emphasise your communication skills and any relevant achievements that demonstrate your ability to resolve inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your fluency in Danish. Mention why you are interested in this specific role and how your skills align with the company's needs.
Showcase Relevant Experience: In your application, provide examples of past experiences where you successfully handled customer inquiries or improved customer satisfaction. Use metrics if possible to quantify your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at David Kennedy Recruitment
✨Showcase Your Language Skills
As a Customer Service Specialist, fluency in Danish and English is crucial. Be prepared to demonstrate your language proficiency during the interview by engaging in a conversation or answering questions in both languages.
✨Highlight Relevant Experience
If you have previous experience in customer service, make sure to discuss specific examples of how you've successfully resolved customer inquiries or improved service. This will show your potential employer that you can handle the responsibilities of the role.
✨Prepare for Remote Work Questions
Since this position is remote, be ready to discuss your home office setup and how you manage your time effectively. Employers want to know that you can work independently and maintain productivity without direct supervision.
✨Demonstrate Flexibility
The job requires willingness to work flexible hours, including shifts. Be honest about your availability and express your readiness to adapt to the company's scheduling needs, which will reflect positively on your commitment to the role.
