At a Glance
- Tasks: Provide IT support, data analysis, and training for financial advisory firms.
- Company: Join a dynamic team focused on technology and client success.
- Benefits: Enjoy hybrid work options, competitive salary, and professional development opportunities.
- Other info: Opportunity for career growth in a supportive and innovative workplace.
- Why this job: Make a real difference by enhancing systems and training users in a tech-driven environment.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 54000 - 66000 £ per year.
IT Technical Support Analyst - Office Based and After 3 months probation - Hybrid This role is 3 prong, IT Support, Data Analysis and Training Support financial advisory firms by delivering technology assistance, data analysis, and software training to ensure effective use of systems and high-quality client outcomes.
The role combines technical support, system implementation, training delivery, and contribution to ongoing system improvements, while maintaining strong compliance standards and a focus on adviser and client needs.
- IT Technical Support Analyst Core Responsibilities
- Technology
- Support
Data
- Respond to software-related queries from member firms.
- Analyse, cleanse, and assist in migration of back-office data
- Assist with software configuration, license administration, and system upgrades.
- Training
Implementation
- Deliver high-quality training for new and existing users on both a face to face and remote basis.
- Maintain accurate, up-to-date training manuals and supporting documentation.
- Demonstrate system functionality to potential new Financial Advisory Firms.
- Systems
Improvement
- Support testing of network-driven system enhancements.
- Provide structured, actionable feedback to inform system development.
IT Technical Support Analyst employer: David James Partnership Ltd
As a Pension and Investment Administrator, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. With excellent benefits such as medical cover, bonuses, and generous annual leave, alongside ongoing training opportunities, our company fosters a culture of collaboration and development, making it an ideal place for those seeking a rewarding career in the financial services industry.
Contact Details:
David James Partnership Ltd Recruitment Team
