IT Technical Support Analyst - Office Based and After 3 months probation - Hybrid This role is 3 prong, IT Support, Data Analysis and Training Support financial advisory firms by delivering technology assistance, data analysis, and software training to ensure effective use of systems and high-quality client outcomes. The role combines technical support, system implementation, training delivery, and contribution to ongoing system improvements, while maintaining strong compliance standards and a focus on adviser and client needs. IT Technical Support Analyst Core Responsibilities Technology Support Data: • Respond to software-related queries from member firms. • Analyse, cleanse, and assist in migration of back-office data • Assist with software configuration, license administration, and system upgrades. Training Implementation: • Deliver high-quality training for new and existing users on both a face to face and remote basis. • Maintain accurate, up-to-date training manuals and supporting documentation. • Demonstrate system functionality to potential new Financial Advisory Firms. Systems Improvement: • Support testing of network-driven system enhancements. • Provide structured, actionable feedback to ...
IT Technical Support Analyst employer: DAVID JAMES PARTNERSHIP LTD Careers
As an IT Advisor with us, you'll thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our hybrid working model offers flexibility, while our commitment to training ensures you can enhance your skills and make a meaningful impact on financial advisory firms. Join a team that values compliance, client outcomes, and continuous improvement, all within a culture that fosters collaboration and innovation.
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DAVID JAMES PARTNERSHIP LTD Careers Recruitment Team
