At a Glance
- Tasks: Provide daily IT support and promote infrastructure improvements.
- Company: David Gray Solicitors LLP, a supportive team in Newcastle upon Tyne.
- Benefits: Varied workload and collaboration with an experienced IT Manager.
- Other info: Proactive approach needed to engage with technical and non-technical users.
- Why this job: Enhance your skills while making a real impact in IT support.
- Qualifications: Experience in first and second line support and server management.
The predicted salary is between 40000 - 50000 £ per year.
David Gray Solicitors LLP in Newcastle upon Tyne is seeking a Senior IT Support Technician to enhance their in-house IT team. This vital role involves providing daily IT support while promoting infrastructure improvements and engaging in ongoing projects.
The ideal candidate will assist with first and second line support, server management, and ensuring IT security compliance. A proactive approach and ability to work with both technical and non-technical users are crucial for success in this position.
This role offers a varied workload and the opportunity to work closely with an experienced IT Manager in a supportive team environment.
Senior IT Support & Infrastructure Specialist in Newcastle upon Tyne employer: David Gray Solicitors LLP
David Gray Solicitors LLP is an excellent employer, offering a dynamic work culture in the heart of Newcastle upon Tyne. Employees benefit from a supportive team environment that fosters professional growth and development, alongside opportunities to engage in meaningful projects that enhance IT infrastructure. With a focus on collaboration and innovation, this firm provides a rewarding workplace for those looking to make a significant impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support & Infrastructure Specialist in Newcastle upon Tyne
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what David Gray Solicitors LLP values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges David Gray Solicitors LLP might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at David Gray Solicitors LLP!
✨Direct Apply to David Gray Solicitors LLP
Let's not forget to apply directly through the David Gray Solicitors LLP website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Support & Infrastructure Specialist in Newcastle upon Tyne
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at David Gray Solicitors LLP.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at David Gray Solicitors LLP. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at David Gray Solicitors LLP
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
