At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: £350 towards frames, 33 days holiday, family discounts, and wellbeing support.
- Other info: Earn monthly bonuses and enjoy excellent career development opportunities.
- Why this job: Make a difference in eye care while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and digital tools.
The predicted salary is between 20000 - 25000 € per year.
Overview
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and med-tech innovation.
Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in North Shields employer: David Clulow
At Vision Express, we pride ourselves on being an exceptional employer that values your growth and wellbeing. With a vibrant work culture that encourages teamwork and innovation, you will have access to extensive training opportunities and the chance to work with leading eyewear brands. Enjoy competitive benefits including generous holiday allowances, employee discounts, and performance bonuses, all while making a meaningful impact in the eye care industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Optical Assistant in North Shields
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your passion for eyewear! Whether it’s discussing your favourite brands or trends, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the products you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Optical Assistant in North Shields
Some tips for your application 🫡
Show Your Passion for Eyewear:When writing your application, let your love for eyewear and style shine through. Mention any personal experiences or interests that relate to the optical world, as this will show us you're genuinely excited about the role.
Highlight Customer Service Skills:We want to see how you engage with customers! Share examples of how you've provided excellent service in the past. This could be from previous jobs or even volunteer work—anything that shows you can connect with people and understand their needs.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at David Clulow
✨Know Your Eyewear Brands
Familiarise yourself with the brands Vision Express works with, like Ray-Ban and Prada. Being able to discuss these brands and their unique offerings will show your passion for eyewear and help you connect with the interviewers.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to recommend products or assist customers. Think about how you would handle different customer needs and questions, showcasing your confident and engaging communication style.
✨Show Off Your Tech Savvy
Since the role involves using digital tools and optical technology, be ready to discuss any relevant experience you have. If you’ve used similar tech before, share those experiences to demonstrate your comfort level and adaptability.
✨Emphasise Team Spirit
Vision Express values a positive team player attitude. Be prepared to share examples of how you've worked well in teams before, highlighting your can-do attitude and how you contribute to a supportive work environment.
