At a Glance
- Tasks: Deliver exceptional customer experiences and assist with luxury eyewear fittings.
- Company: Join David Clulow Opticians, a leader in premium optical care since 1962.
- Benefits: Enjoy discounts, free eye tests, and bonuses on top of your salary.
- Other info: Ongoing training and development opportunities in luxury service and eyewear styling.
- Why this job: Make a difference in customers' lives while working in a stylish environment.
- Qualifications: No experience needed, just bring your people skills and passion for fashion.
The predicted salary is between 20000 - 25000 £ per year.
See style. Deliver confidence. At David Clulow Opticians, eye care is personal, stylish and meticulous. Since 1962, we’ve built an enviable reputation for premium optical care, contemporary designer eyewear and exceptional customer service. Our customers come to us not just to see better - but to look and feel their best. With over 40 stores across the UK, alongside prestigious concessions in Harrods, Selfridges and leading department stores, David Clulow is a destination for discerning customers who value expertise, quality and style.
What You’ll Do
This is a hands-on, people-focused role where premium service really matters:
- Deliver an exceptional customer experience - welcome customers, understand their needs and guide them through our carefully curated selection of designer frames and lenses.
- Support fittings and adjustments - learn how to fit, adjust and care for luxury eyewear, ensuring every customer leaves perfectly satisfied.
- Assist in high-quality eye care - support pre-screening and optical processes using advanced testing technologies.
- Maintain impeccable standards - support daily store operations, visual standards and administration in a refined retail environment.
What You’ll Get
At David Clulow Opticians, quality applies to how we treat our people too:
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- Ongoing development and training in optical knowledge, luxury service and eyewear styling.
- Family & friends discounts + free eye tests.
- The chance to change lives through the OneSight Foundation.
Earn More at David Clulow Opticians
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus - with uncapped potential for high performers. Your performance matters - and it pays off.
What We’re Looking For
We’ll teach you the optical - you bring the polish and people skills:
- A confident, warm communicator who enjoys helping customers make considered choices.
- A calm, professional approach with great attention to detail.
- A genuine interest in fashion, luxury eyewear and customer service.
- A team player who contributes to a welcoming, inclusive and high-performing store environment.
- No optical experience required - just pride in your work and a desire to learn.
Apply now and see your future in style with David Clulow Opticians.
Retail Optical Assistant in Cheltenham employer: David Clulow
At David Clulow Opticians, we pride ourselves on being an exceptional employer that values personal growth and a stylish work environment. Our commitment to ongoing training in optical knowledge and luxury service ensures that our Retail Optical Assistants not only excel in their roles but also enjoy generous benefits like discounts and monthly bonuses. With a focus on inclusivity and a supportive team culture, working with us means being part of a prestigious brand that truly cares about its employees and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Optical Assistant in Cheltenham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like David Clulow, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like David Clulow!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at David Clulow, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at David Clulow and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show David Clulow that you’re ready to jump in and contribute right away!
How to prepare for a job interview at David Clulow
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
