At a Glance
- Tasks: Lead a team, drive sales, and deliver exceptional customer service.
- Company: Join one of the UK's most respected optical brands, David Clulow.
- Benefits: Free eyewear, monthly bonuses, generous discounts, and 33 days annual leave.
- Other info: Be part of a supportive team with opportunities for personal growth.
- Why this job: Great opportunity to develop your leadership skills in a stylish environment.
- Qualifications: Previous supervisory experience and strong communication skills preferred.
The predicted salary is between 24750 - 30250 £ per year.
Develop your leadership career with one of the UK's most respected optical brands.
At David Clulow, eye care is personal, stylish and meticulous.
Since 1962, we've built a reputation for premium optical care, designer eyewear and exceptional customer service.
Our customers come to us not just to see better, but to look and feel their best.
We're looking for an Assistant Store Manager to join our Kensington store.
This is a great development opportunity for an ambitious retail leader looking to take the next step in their career.
Working alongside the Store Manager, you'll help lead a team of four colleagues, driving sales and delivering outstanding customer service.
What you'll do
- Support the Store Manager with the day-to-day running of the store.
- Coach and develop a team of four colleagues.
- Drive sales performance and deliver store targets.
- Deliver exceptional customer service.
- Maintain high standards of presentation, compliance and operations.
- Represent the store confidently during stakeholder visits.
- Lead the store in the Store Manager's absence.
- What you'll get
- Free eyewear annually with immediate eligibility
- Monthly bonus potential up to £350 plus uncapped commission
- Family and friends discount of up to 75% with free eye tests
- 33 days annual leave with the opportunity to buy or sell holiday
- Employee Assistance Program offering confidential wellbeing support
- Opportunities to get involved in the One Sight Essilor Luxottica Foundation
What we're looking for
- Previous experience as a Supervisor, Team Leader or Manager is preferred.
- Confident leadership and communication skills.
- Strong sales and customer service experience.
- Comfortable coaching colleagues and supporting performance.
- Professional and confident with visiting stakeholders and senior leaders.
- Optical experience is welcome but not essential.
- #J-18808-Ljbffr
Assistant Store Manager employer: David Clulow
David Clulow Opticians is an exceptional employer, offering a vibrant work culture where luxury retail meets personal development. With comprehensive training in optical knowledge and styling, alongside monthly bonuses and staff discounts, employees are empowered to grow their skills while contributing to meaningful charitable initiatives through the OneSight Foundation.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like David Clulow, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like David Clulow!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at David Clulow, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at David Clulow and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show David Clulow that you’re ready to jump in and contribute right away!
How to prepare for a job interview at David Clulow
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
