Our client is a global Freight Forwarder based in the London Heathrow area. Due to the ongoing success and demands of their business, they are looking for a new Air Imports Clerk to focus on their temperature sensitive biological & pharmaceutical shipments, joining an existing team of Customer Ops Agents.
Ideally, we are looking for someone with relevant industry experience and background who is happy to work in a robust and progressive company.
Main Responsibilities:
• To prepare and present quotes for Air & Road consignments
• To provide Customer Service Excellence for both verbal and written communications
• Complete assigned tasks within agreed timeframes
• Complete bookings and sales according to both customer & company timescales
• To ensure data & security integrity of both customer & company information is always controlled
• Co-ordinate with other company offices & groups
• Co-ordinate transport with both UK & Overseas approved strategic service partners
• To provide guidance on appropriate paperwork for customs clearance
• Prepare & co-ordinate all forms of freight documentation including airwaybills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation, and any other supporting shipping documentation
• Prepare & complete Customs Control submissions for Imports & Exports
• To work with all types of cargo and all necessary associated tasks
• To use company vehicles on occasion to deliver and collect paperwork and or shipments
• To undertake any training courses required to understand and complete job tasks
• To co-ordinate Group project tasks as and when directed
The role will require you to work Monday to Friday 8am - 4.30pm and 9.30am - 6pm on alternate weeks (any additional work is paid overtime). You will need to be a car driver and able to work to deadlines whilst always ensuring an exemplary level of customer service.
David Charles Associates is a Recruitment Business and Agency.
Air Imports Agent in Hounslow employer: David Charles Associates Limited
Join a dynamic and innovative team at our client's new flagship headquarters in the heart of London, where you will play a crucial role as a Client Services Manager in the fast-paced IT distribution sector. The company fosters a collaborative work culture that prioritises employee growth and wellbeing, offering opportunities for professional development and engagement in a vibrant office environment. With a commitment to excellence and a focus on creating a welcoming atmosphere, this is an exceptional opportunity for those seeking meaningful and rewarding employment.
Contact Details:
David Charles Associates Limited Recruitment Team
