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- Tasks: Lead our front-of-house team and ensure exceptional service in our beautiful tearooms.
- Company: Join a passionate family business with over fifty years of heritage in horticulture.
- Benefits: Enjoy a friendly work environment, competitive pay, and opportunities for growth.
- Other info: Work in a fast-paced, supportive atmosphere surrounded by beauty and nature.
- Why this job: Be part of a team that delivers memorable experiences in a stunning rose garden.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
The predicted salary is between 22000 - 26000 £ per year.
At David Austin Roses, we’re more than just a horticultural company; we’re a passionate family business dedicated to breeding and cultivating the most exquisite English Roses. With over fifty years of rich heritage, we take great pride in creating roses that are not only beautiful but also fragrant and charming. Our love for roses and commitment to excellence has made us a beloved name in gardens around the world.
We are incredibly fortunate to work alongside a talented group of individuals who share our passion. Together, we strive to bring David Austin Senior’s vision to life from our beautiful home nestled along a charming country lane in Shropshire.
Primary purpose: At David Austin Roses, our tearooms are set within one of the world’s most beautiful rose gardens. We pride ourselves on delivering warm hospitality, excellent coffee, and freshly prepared food in a relaxed and welcoming environment. We are looking for an enthusiastic Front of House Supervisor to support the daily operation of our tearooms and help lead our front-of-house team in delivering exceptional service to every guest. This is a fantastic opportunity for someone who enjoys working in hospitality, loves great customer service, and thrives in a friendly, fast-paced environment.
Your day to day:
- Supporting the day-to-day running of our tearooms and ensuring smooth, efficient service
- Supervising and motivating the front-of-house team to deliver outstanding customer experiences
- Taking orders and delivering a high standard of beverage and table service
- Monitoring stock levels, ordering supplies, and managing inventory to minimise waste
- Assisting with basic food preparation when required
- Maintaining high standards of cleanliness, presentation, safety and hygiene
- Ensuring compliance with health regulations
Front of House Supervisor - Tea Rooms employer: David Austin Roses Ltd.
Contact Detail:
David Austin Roses Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Tea Rooms
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Front of House Supervisor role.
✨Tip Number 2
Show up in style! If you’re heading to an interview or even just a casual meet-up, dress smartly and be ready to showcase your passion for customer service. First impressions matter, especially in a warm and welcoming environment like David Austin Roses.
✨Tip Number 3
Be prepared to chat about your experiences! Think of examples where you’ve gone above and beyond for customers or led a team successfully. We want to hear how you can bring that same enthusiasm to our tearooms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our lovely family at David Austin Roses.
We think you need these skills to ace Front of House Supervisor - Tea Rooms
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality and customer service shine through. We want to see how excited you are about working in our beautiful tearooms and being part of the David Austin family.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Front of House Supervisor role. We’re looking for someone who can lead a team and deliver exceptional service, so showcase any past roles where you've done just that!
Be Personable: In your cover letter, don’t be afraid to let your personality come through. We value a friendly and approachable attitude, so share a bit about yourself and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our lovely tearooms.
How to prepare for a job interview at David Austin Roses Ltd.
✨Know Your Roses
Familiarise yourself with David Austin Roses and their unique offerings. Understanding the different types of roses and what makes them special will show your genuine interest in the company and its products.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a guest or how you handled difficult situations with grace.
✨Team Spirit is Key
As a Front of House Supervisor, you'll be leading a team. Be ready to discuss your leadership style and how you motivate others. Share specific instances where you successfully led a team to achieve great results.
✨Emphasise Cleanliness and Safety
Since maintaining high standards of cleanliness and hygiene is crucial, be prepared to talk about your experience with health and safety regulations. Mention any relevant training or certifications you have that would benefit the tearooms.