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- Tasks: Manage the sales progression process and ensure smooth communication with all parties involved.
- Company: Join David Astburys, a company dedicated to exceptional customer service and teamwork.
- Benefits: Enjoy a competitive salary of £32,000 - £35,000 OTE and a supportive work environment.
- Why this job: Be part of a dynamic team where your proactive approach makes a real impact on sales success.
- Qualifications: Looking for motivated individuals with strong communication skills and a passion for problem-solving.
- Other info: Work Monday to Friday, 8:45 am - 6:00 pm, and contribute to a positive company culture.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
Job title: Sales Progressor
We are seeking a highly motivated and professional Sales Progression Specialist to join our team at David Astburys. This role is vital in ensuring seamless sales progression, maintaining exceptional customer service standards, and supporting the sales team in achieving their targets. The ideal candidate will be proactive, communicative, and dedicated to providing solutions while upholding our company’s values.
Reports To: Sales Director
Salary: £32,000 – £35,000 OTE (subject to experience)
Working Hours: Monday to Friday, 8:45 am – 6:00 pm
Key Responsibilities:
- Oversee the full sales progression process and related chains.
- Initiate and maintain clear communication with sellers, buyers, solicitors, mortgage lenders, estate agents, and vendors to coordinate timelines and resolve issues.
- Ensure AML checks and proof of funds verification for all instructions and buyers; send Terms & Conditions for all transactions.
- Provide weekly updates to clients and buyers via phone and email.
- Regularly update and maintain the CRM system to ensure accuracy.
- Conduct pre-completion checks and maintain a post-completion process, including sending congratulatory and anniversary gifts, and regular check-ins.
- Produce and present weekly and monthly reports to the Sales Director.
- Lead weekly sales team meetings for pipeline updates and client care; assist in maintaining team knowledge and standards.
- Uphold company standards and promote David Astburys’ reputation and culture.
- Participate in monthly/quarterly meetings with the Sales Director to discuss future plans and operational improvements.
- Send invoices to solicitors and follow up to ensure payment.
- Introduce relevant ancillary services to clients and collaborate with the Client Services Department as needed.
Key Requirements:
- Previous experience in Sales in Property/Real estate industry is essential.
- Must be commitment to delivering excellent customer service.
- Effective and efficient time management skills and ability to remain calm under pressure.
- Ability to use your own initiative and equally part of a team.
- Being a proactive communicator and managing expectations.
- Positive and professional attitude.
- Passionate about helping others and delivering solutions.
- Enhanced communication skills to ensure engagement across the business.
- Willingness to learn, improve and be better.
Sales Progressor employer: David Astburys
Contact Detail:
David Astburys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Progressor
✨Tip Number 1
Familiarize yourself with the sales progression process. Understanding the key stages and common challenges will help you demonstrate your knowledge during the interview and show that you're proactive about finding solutions.
✨Tip Number 2
Brush up on your communication skills. Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently, both in person and over the phone.
✨Tip Number 3
Get comfortable with CRM systems. If you have experience with any specific CRM software, be ready to discuss it. If not, consider familiarizing yourself with popular options to show your willingness to learn.
✨Tip Number 4
Prepare examples of how you've provided exceptional customer service in the past. Think of specific situations where you resolved issues or went above and beyond for clients, as this aligns with the company's values.
We think you need these skills to ace Sales Progressor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Progressor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales progression or customer service roles. Use specific examples that demonstrate your proactive communication skills and ability to resolve issues.
Showcase Your Skills: Make sure to highlight your organizational skills and attention to detail, especially regarding maintaining CRM systems and conducting checks. Mention any relevant software proficiency that could benefit the role.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Explain why you are a great fit for the Sales Progressor role and how you align with the company's values.
How to prepare for a job interview at David Astburys
✨Show Your Proactive Nature
During the interview, highlight instances where you took the initiative to solve problems or improve processes. This role requires a proactive approach, so demonstrating your ability to anticipate issues and act on them will resonate well with the interviewers.
✨Communicate Clearly and Effectively
Since the position involves coordinating with various stakeholders, practice clear and concise communication. Be prepared to discuss how you would handle communication with sellers, buyers, and other parties involved in the sales progression process.
✨Familiarize Yourself with CRM Systems
Understanding how to use CRM systems is crucial for this role. If you have experience with specific CRM software, mention it during the interview. If not, express your willingness to learn and adapt quickly to new technologies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service abilities. Prepare examples of how you've handled challenging situations in the past, particularly those involving multiple parties or tight deadlines.
