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For Companies At a Glance
- Tasks: Deliver top-notch customer service, conduct viewings, and negotiate offers.
- Company: Join David Astburys, a vibrant agency in London's bustling Islington area.
- Benefits: Enjoy company trips, birthday leave, and a pension scheme with employer contributions.
- Why this job: Be part of a fun, community-focused team in a lucrative market with growth opportunities.
- Qualifications: 1 year of lettings experience, excellent customer service skills, and a clean driving license required.
- Other info: Participate in community initiatives and enjoy recognition through various awards.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Lettings Consultant
Reporting to Lettings Director
About us
David Astburys estate agency was born in 2017. From the outset, our mission has been to deliver a high-touch, personalised service to clients, all while creating a vibrant and supportive work environment for our team. We firmly believe that a happy team translates to happy clients, and we're proud to see our approach yielding results. As the community agent, we take pride in our unique story.
We currently have three offices located in Crouch End, Islington and most recently West Hampstead which opened in May 2024. This year is going to be a busy and exciting year for David Astburys team as the business reaches new heights.
About You
At David Astburys we are looking for passionate, hard-working, and driven professionals looking to progress in their career and who want to be part of an innovative, vibrant, friendly and community focused environment. We are looking for someone who is aligned with our company values of being committed, passionate and fun. We hope that you enjoy working in a target driven environment and have relevant experience in Lettings. You possess great customer service skills as well as attention to detail and desire to succeed.
Responsibilities
As a Lettings Consultant, you will be responsible for:
- Above all, delivering first-class customer service to our landlords and tenants
- Registering applicants
- Conducting property viewings
- Negotiating offers between landlords and prospective tenants
- Facilitating the transition of prospective tenants to the compliance team for referencing
- Coordinating flat preparation prior to scheduled move-ins
- Prompt, professional, and proactive communication with all clients
- Detailed record-keeping with our CRM software
- Participation in community led activities/initiatives held by the company
Essential Requirements
- Minimum 1 year of experience as a Lettings Negotiator/Consultant
- Excellent customer service skills
- Ability to work effectively within a team
- Strong organisational skills and attention to detail
- Enjoy working in a target driven environment
- Full, clean driving licence
Desirable Requirements
- Good knowledge of the lettings process and current industry laws and regulations
- Willingness to participate in further professional training
- Self-motivated and ambitious
Employee Benefits
- Training & Development Opportunities
- NEST Pension Scheme (3% employer contribution)
- Company trips abroad
- Additional paid day off for your birthday
- Employee of the Month Rewards
- Employee of the year award (£1,000)
- Newcomer of the year award (£1,000)
- Many more…
Lettings Consultant employer: David Astburys
Contact Detail:
David Astburys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Consultant
✨Tip Number 1
Familiarize yourself with the local property market in Islington. Understanding the unique characteristics of the area, including popular neighborhoods and amenities, will help you engage effectively with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for job opportunities.
✨Tip Number 3
Showcase your customer service skills through real-life examples. Be prepared to discuss specific situations where you went above and beyond for clients, as this aligns with the company's focus on delivering first-class service.
✨Tip Number 4
Demonstrate your ambition and willingness to learn. Highlight any additional training or certifications you've pursued in the lettings field, as well as your eagerness to participate in further professional development offered by the company.
We think you need these skills to ace Lettings Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Lettings Consultant or Negotiator. Emphasize your customer service skills, attention to detail, and any relevant achievements in the lettings industry.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention specific reasons why you want to work at David Astburys and how your values align with theirs.
Showcase Relevant Experience: In your application, clearly outline your previous experience in lettings, including any specific responsibilities that relate to the job description, such as conducting viewings or negotiating offers.
Highlight Teamwork and Communication Skills: Since the role requires effective teamwork and communication, provide examples of how you've successfully collaborated with others in past roles and maintained professional relationships with clients.
How to prepare for a job interview at David Astburys
✨Showcase Your Customer Service Skills
As a Lettings Consultant, delivering first-class customer service is key. Prepare examples from your past experiences where you went above and beyond for clients, demonstrating your commitment to excellent service.
✨Know the Local Market
Familiarize yourself with Islington's property market and its unique characteristics. Being able to discuss local trends and what makes the area attractive to tenants will show your enthusiasm and knowledge.
✨Demonstrate Teamwork
Highlight your ability to work effectively within a team. Share experiences where collaboration led to successful outcomes, as this role requires strong teamwork to achieve targets.
✨Prepare for Negotiation Scenarios
Since negotiating offers is a crucial part of the job, practice common negotiation scenarios. Be ready to discuss how you would handle different situations between landlords and prospective tenants.
