At a Glance
- Tasks: Deliver top-notch customer service and manage property viewings for Japanese clients.
- Company: Join David Astburys, a vibrant estate agency with a supportive culture.
- Benefits: Enjoy training opportunities, pension scheme, and exciting company trips.
- Other info: Dynamic role with excellent career growth and community involvement.
- Why this job: Be part of a pioneering team in Japanese lettings and make a real impact.
- Qualifications: Fluency in English and Japanese, plus strong customer service skills.
The predicted salary is between 27000 - 33000 £ per year.
Please note: Applicants must be fluent in both English and Japanese to qualify for this position.
About Us
David Astburys estate agency was born in 2017. From the outset, our mission has been to deliver a high-touch, personalised service to clients, all while creating a vibrant and supportive work environment for our team. We firmly believe that a happy team translates to happy clients, and we're proud to see our approach yielding results. We currently have three offices located in Crouch End, Islington and most recently West Hampstead which opened in May 2024. This year is going to be a busy and exciting year for David Astburys team as the business reaches new heights.
About You
At David Astburys we are looking for passionate, hard-working, and driven professionals looking to progress in their career and who want to be part of an innovative, vibrant, friendly and community focused environment. We are looking for someone who is aligned with our company values of being committed, passionate and fun. We hope that you enjoy working in a target driven environment and have relevant experience in Lettings. You possess great customer service skills as well as attention to detail and desire to succeed.
About the Japanese desk
As pioneers in the industry, Excel was the first British agency to establish a dedicated Japanese Lettings Desk—setting the standard for expertise in this unique market. Now part of the David Astburys family, we continue to build on that legacy, providing tailored relocation and lettings services for Japanese clients across London’s most prestigious neighbourhoods. Our in-depth cultural understanding, language support, and long-standing corporate relationships ensure a smooth and trusted experience for both tenants and landlords alike.
The past three decades have seen us build enduring relationships with a host of London based Japanese corporations that depend on us to source suitable Japanese houses and apartments meeting the discerning requirements of their executive employees. This sector of the market has been not only extremely difficult to break into but also to maintain a strong presence in over the last 30 years, due to the intrinsic requirements of the Japanese corporate tenants. We have positioned ourselves as the go-to agent for forward-thinking individuals and companies who appreciate the balance of extensive knowledge of Japanese business and cultural practices, alongside unrivalled local knowledge and expertise that helps our Landlords maximise the potential of their rental investments.
The role of Japanese Lettings Consultant is pivotal to maintaining and developing these longstanding relationships and ensuring that David Astburys remains a trusted name in the Japanese Corporate Lettings world.
Responsibilities
- Delivering first-class customer service to our landlords and tenants
- Registering applicants on our database
- Conducting property viewings with senior employees and the families of the corporate clients we service
- Negotiating offers between landlords and prospective tenants
- Facilitating the transition of prospective tenants to the compliance team for referencing
- Coordinating flat preparation prior to scheduled move-ins
- Prompt, professional, and proactive communication with all clients
- Detailed record-keeping with our CRM software
- Participation in community led activities/initiatives held by the company
- Working and speaking directly with the HR departments of the clients we work with (SMBC, Obayashi etc)
- If possible, to be comfortable attending client meetings to meet and discuss opportunities with Japanese clients and corporate relocation agents.
Essential Requirements
- Fluency in both English and Japanese
- Excellent customer service skills
- Strong organisational skills and attention to detail
- Ambitious and enjoys working in a target driven environment
- Full, clean driving licence
Desirable Requirements
- Good knowledge of the lettings process and current industry laws and regulations
- Willingness to participate in further professional training
Employee Benefits
- Training & Development Opportunities
- NEST Pension Scheme (3% employer contribution)
- Company trips abroad
- Additional paid day off for your birthday
- Employee of the Month Rewards
- Employee of the year award (£1,000)
- Newcomer of the year award (£1,000)
- Many more...
Lettings Consultant (Japanese Speaker) in London employer: David Astburys Careers
David Astburys is an exceptional employer that fosters a vibrant and supportive work culture, particularly in our flagship Crouch End office. We prioritise employee growth through comprehensive training, industry qualifications support, and regular team-building trips, ensuring that our Senior Sales Consultants thrive both personally and professionally. With competitive earnings potential and unique benefits like extra days off for birthdays and moving house, we are committed to creating a rewarding and fulfilling workplace for our dedicated team members.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Consultant (Japanese Speaker) in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like David Astburys Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like David Astburys Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit David Astburys Careers's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Consultant (Japanese Speaker) in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Consultant (Japanese Speaker) role at David Astburys Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at David Astburys Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where David Astburys Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to David Astburys Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at David Astburys Careers.
