Job title: Lettings Consultant
Branch: Hampstead
Reports to: Lettings Director
Salary and OTE: £18,000, OTE £50,000 per annum
David Astburys estate agency was established in 2017. We currently have three offices located in Crouch End, Islington and Hampstead. We are a friendly team of property specialists with unrivalled knowledge of London’s property market.
This is an exciting time to join David Astburys as the business continues to grow and reach new heights. We are passionate about delivering exceptional customer service at every opportunity, and our strong reputation and thousands of 5* reviews reflect this commitment.
We are currently looking for a passionate, motivated, and ambitious Lettings Consultant to join our Hampstead office. This is an excellent opportunity for someone looking to begin or develop their career within the property industry. Previous estate agency or lettings experience is not required, as full training and ongoing support will be provided.
We are looking for a hard-working and confident individual with excellent communication skills, strong attention to detail, and a genuine desire to succeed. You will be given the opportunity to develop your knowledge of the lettings industry, build strong relationships with landlords and tenants, and progress your career within an innovative, vibrant, friendly, and community-focused business.
As a Lettings Consultant, you will be responsible for:
- Above all, delivering first-class customer service to our landlords, tenants, applicants, and clients.
- Registering and qualifying prospective tenants and matching applicants with suitable properties.
- Conducting professional and engaging property viewings.
- Building strong relationships with landlords, tenants, applicants, and colleagues.
- Negotiating offers between landlords and prospective tenants to achieve successful outcomes for all parties.
- Supporting the lettings process from initial enquiry through to agreed tenancy.
- Facilitating the smooth transition of prospective tenants to the Compliance Team for referencing and progression.
- Coordinating property preparation and ensuring properties are ready ahead of scheduled move-in dates.
- Maintaining accurate and detailed records using the company CRM system.
- Working collaboratively with the wider lettings and compliance teams to ensure a smooth and efficient customer journey.
- Contributing to the achievement of individual and branch targets.
- Developing your knowledge of the lettings industry, company processes, and relevant legislation through ongoing training.
- Representing David Astburys professionally and promoting the company’s values, reputation, and culture at all times.
Requirements of a Lettings Consultant:
- A full, clean UK driving licence.
- No previous estate agency or lettings experience is required; full training will be provided.
- Excellent customer service and relationship-building skills.
- A confident, friendly, and professional communication style, both in person and over the telephone.
- The ability to work effectively both independently and as part of a team.
- Strong organisational and time-management skills, with excellent attention to detail.
- The ability to manage multiple priorities and remain professional in a fast-paced environment.
- A positive, proactive, and solutions-focused approach.
- The confidence and motivation to work in a target-driven environment.
- A willingness to learn about the lettings process and current industry legislation and regulations.
- A willingness to participate in ongoing professional training and development.
- A self-motivated, ambitious, and results-driven attitude.
- A genuine desire to build a successful career within the property industry and contribute to the continued growth of David Astburys.
Benefits of a Lettings Consultant:
- High OTE and excellent earning potential within our high-performing Hampstead office.
- Two companywide trips abroad each year.
- Summer and Winter company socials.
- An extra day off for your birthday.
- An extra day off when moving house.
- External coaches for training and professional development.
- Support with relevant industry qualifications.
- Employee of the Month awards.
- End-of-year awards and bonuses.
- NEST pension scheme.
Lettings Consultant in London employer: David Astburys Careers
David Astburys is an exceptional employer that fosters a vibrant and supportive work culture, particularly in our flagship Crouch End office. We prioritise employee growth through comprehensive training, industry qualifications support, and regular team-building trips, ensuring that our Senior Sales Consultants thrive both personally and professionally. With competitive earnings potential and unique benefits like extra days off for birthdays and moving house, we are committed to creating a rewarding and fulfilling workplace for our dedicated team members.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Consultant in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like David Astburys Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like David Astburys Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit David Astburys Careers's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Consultant role at David Astburys Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at David Astburys Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where David Astburys Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to David Astburys Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at David Astburys Careers.
