Client Services Consultant
About Us
David Astburys estate agency was born in 2017. From the outset, our mission has been to deliver
a high-touch, personalised service to clients, all while creating a vibrant and supportive work
environment for our team. We firmly believe that a happy team translates to happy clients, and
we're proud to see our approach yielding results. As the community agent, we take pride in our
unique story.
We currently have three offices located in Crouch End, Islington and most recently West
Hampstead which opened in May 2024. This year is going to be a busy and exciting year for
David Astburys team as the business reaches new heights.
About You
At David Astburys we are looking for passionate, hard-working and driven professionals looking
to progress in their career and who want to be part of an innovative, vibrant, social and
community focused environment. We are looking for someone who is aligned with our company
values of being committed, passionate and fun. We hope that you enjoy working in a target
driven environment and have relevant experience in Lettings. You possess good administrative
skills, great communication skills as well as attention to detail.
Key Responsibilities
• Send Terms & Conditions for all instructions.
• Review and check proof of funds for all purchases (mortgage and cash).
• Complete AML checks for all instructions.
• Complete AML checks for all transacting buyers.
• Initiate communication with sellers and buyers to organise solicitor leads and manage
timeframes.
• Weekly meetings with the sales team to lead pipeline updates and client care.
• Assist the sales team to ensure knowledge and standards are withheld.
• Manage the full sales progression and related chains.
• Update both clients and buyers weekly via phone and email.
• Regularly operate and update the CRM system.
• Follow up pre-completions checks.
• Create and maintain a post completion process including congratulation gifts,
anniversary gifts and check ins.
• Liaise with Solicitors, Mortgage Lenders, Estate Agents, Vendors and Purchasers
...
Client Services Consultant employer: David Astburys Careers
David Astburys is an exceptional employer that fosters a vibrant and supportive work culture, particularly in our flagship Crouch End office. We prioritise employee growth through comprehensive training, industry qualifications support, and regular team-building trips, ensuring that our Senior Sales Consultants thrive both personally and professionally. With competitive earnings potential and unique benefits like extra days off for birthdays and moving house, we are committed to creating a rewarding and fulfilling workplace for our dedicated team members.
