Sales Support Administrator in Barbican

Sales Support / Customer Support / Administration / telecom Overview Our client is seeking an organised and proactive Sales Support Administrator to join their dynamic sales team. This role will play a vital part in supporting the telecommunications / telcoms Business Development and Sales teams by managing data, coordinating administration, and ensuring a smooth onboarding process for customers. You’ll act as a central point of contact between internal teams, suppliers, and clients — helping drive efficiency, accuracy, and professionalism throughout the sales cycle. Key Responsibilities as the sales support administrator * Maintain and update the CRM system (HubSpot) * Develop a strong understanding of the organisation’s internal processes and products * Support the Business Development and Sales teams throughout the sales process * Build and nurture relationships with internal teams, suppliers, and clients * Track client progress through the sales pipeline * Resolve issues and queries related to new client applications efficiently and professionally * Assist with document preparation, reporting, and ad-hoc administrative tasks Experience & Skills Required for the sales administrator position * CRM experience (HubSpot, or similar) * Previous experience in administration, sales support and telecomunications / telcoms / broadband. * Excellent written and verbal communication skills * Strong attention to detail and accuracy * Highly organised with the ability to manage multiple tasks and deadlines * Proficient in Microsoft Office (especially Excel, Word, and Outlook); experience with mail merges * Confident telephone manner and professional communication style * Ability to work both independently and as part of a team * Positive, proactive, and “can-do” attitude * Desire to learn and develop within the company Benefits for the sales support administrator post * Be part of a growing, forward-thinking company * Opportunity to work alongside a supportive, collaborative team * Gain valuable exposure to the full sales cycle and customer journey * Receive in-depth training and professional development