At a Glance
- Tasks: Join our team to provide top-notch IT support and manage exciting projects.
- Company: Dynamic IT company in Grantham, focused on innovation and growth.
- Benefits: Flexible working options, competitive salary, and opportunities for professional development.
- Other info: Great career growth potential in a fast-paced, supportive environment.
- Why this job: Be part of a dedicated team making a real impact in the tech world.
- Qualifications: Strong experience with Windows Server, networking, cloud technologies, and cyber security.
The predicted salary is between 28800 - 48000 € per year.
We are currently recruiting for an experienced 3rd Line IT Professional to join our growing team, based in Grantham, Lincolnshire. The successful candidate will have strong experience across Windows Server environments, networking (Cisco/IOS), cloud technologies including Microsoft 365, Azure/Entra ID and Intune, and cyber security.
With an expanding client portfolio, you will work as part of a dedicated technical team delivering high-quality IT support to multiple clients in a fast-paced environment. The role involves providing escalation support to both technical and account management teams, ensuring solutions and projects are delivered on time and within budget. You will also provide end-user support across all levels, from 1st through to 3rd line.
This position is available on either a fully office-based or hybrid working model, operating from our Grantham office. You will be required to travel to customer sites when necessary and participate in an extended hours support rota.
The role involves:
- Operating as an IT Professional, ensure all administrative duties are carried out to ensure documentation of activities, technologies and processes.
- Managing and developing team members.
- Providing support for the Solutions Team.
- Act as an escalation point to 1st and 2nd line team members.
- Attendance to meetings.
- Deliver solutions and projects.
To be considered for this role, you’ll need a full manual driving licence along with the technical experience listed below:
Essential
- Windows Server (2012–2025): Installation, configuration, and troubleshooting.
- Networking (Cisco/IOS): Strong networking skills, including the installation, configuration, and troubleshooting of networks, VLANs, subnets, firewalls, and routers.
- Cloud Technologies: Experience with Microsoft 365, Azure/Entra ID, and Intune, including configuration, troubleshooting, and migrations.
- Cyber Security: Strong understanding of cyber security best practices and security principles.
Desirable
- Veeam: Experience with backup and recovery solutions.
- Microsoft Power Platform: Experience with Power Automate and/or Power Apps.
- Virtualisation: Experience with VMware and Hyper-V; vSAN experience advantageous.
3rd Line Server Engineer (Windows server) employer: Datcom
Join a dynamic and supportive team in Grantham, Lincolnshire, where your expertise as a 3rd Line Server Engineer will be valued and nurtured. We offer a flexible working model, opportunities for professional development, and a collaborative work culture that prioritises employee growth and innovation. With a diverse client portfolio and a commitment to delivering high-quality IT solutions, you'll find meaningful and rewarding employment in an environment that encourages both personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Server Engineer (Windows server)
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to Windows Server and cloud technologies. It’s a great way to meet industry folks and get your name out there.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your expertise in Windows Server and networking. This can really make you stand out during interviews.
✨Tip Number 3
Prepare for the technical interview! Brush up on common troubleshooting scenarios and be ready to discuss your experience with Azure and Intune. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 3rd Line Server Engineer (Windows server)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a 3rd Line Server Engineer. Highlight your experience with Windows Server, networking, and cloud technologies. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific projects or experiences that relate to the job description, and don’t forget to show your enthusiasm for working with us.
Showcase Your Technical Skills:In your application, be sure to showcase your technical skills clearly. Whether it's your expertise in Azure/Entra ID or your understanding of cyber security, we want to know how you can contribute to our growing team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining StudySmarter!
How to prepare for a job interview at Datcom
✨Know Your Tech Inside Out
Make sure you brush up on your Windows Server skills, especially installation and troubleshooting. Be ready to discuss specific scenarios where you've tackled networking issues or implemented cloud solutions using Microsoft 365 or Azure.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved complex IT issues in the past. Think about times when you provided escalation support or delivered projects on time and within budget, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Understand the Company Culture
Research the company’s values and work culture. Knowing whether they prefer a fully office-based or hybrid model can help you tailor your responses and show that you're a good fit for their team dynamics.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team. Inquire about the types of projects you'll be working on or how they handle team development. This shows your genuine interest and helps you gauge if the role aligns with your career goals.
