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For Companies At a Glance
- Tasks: Lead a major client account, managing performance and financials while ensuring top-notch service delivery.
- Company: Join a leading facilities management provider known for its innovative approach and strong client relationships.
- Benefits: Enjoy hybrid working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values client satisfaction and operational excellence in a fast-paced environment.
- Qualifications: Experience in account management, strong leadership skills, and a knack for strategic thinking are essential.
- Other info: This role offers the chance to work with high-profile clients in critical environments.
The predicted salary is between 48000 - 72000 £ per year.
Location: Near Stevenage | Hybrid Working Available
We are currently recruiting for an experienced Account Director to join a leading facilities management provider. This is an excellent opportunity to take ownership of one of two major client accounts, both comprising a mix of data centre and corporate office environments.
The successful candidate will be responsible for the overall performance, strategic direction, and financial management of the account. This includes full P&L ownership, team leadership, client relationship management, and the delivery of high-quality services across multiple sites.
You will be supported by a well-established team, including an Account Manager and several Contract Managers, and will play a key role in maintaining client satisfaction, driving operational performance, and ensuring contract compliance.
Key Responsibilities:
- Full ownership of P&L and budget management across a high-value, multi-site account
- Leadership of operational teams, ensuring service delivery and staff development
- Management of SLAs, KPIs, and all contractual deliverables
- Strategic client engagement and stakeholder relationship management
Account Director employer: DataX Connect
Contact Detail:
DataX Connect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Research the company thoroughly before your interview. Understand their values, recent projects, and how they manage their client accounts. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Account Director role, which can give you an edge during discussions.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to manage P&L, lead teams, and maintain client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Demonstrate your understanding of the facilities management industry by staying updated on trends and challenges. Being able to discuss these topics during your interview will show that you are proactive and knowledgeable about the field.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in facilities management or similar sectors. Emphasise your leadership skills and any experience with P&L ownership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully managed client relationships and driven operational performance in previous roles.
Highlight Key Achievements: In your application, focus on quantifiable achievements related to budget management, team leadership, and client satisfaction. Use metrics to demonstrate your impact in previous positions.
Showcase Strategic Thinking: Illustrate your strategic thinking abilities by discussing how you've previously identified opportunities for improvement and implemented successful strategies in account management.
How to prepare for a job interview at DataX Connect
✨Understand the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Account Director, especially regarding P&L ownership and team leadership. Familiarise yourself with the specific challenges faced in facilities management, particularly in data centre and corporate office environments.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to lead operational teams effectively. Highlight your experience in staff development and how you've successfully managed service delivery in previous roles.
✨Emphasise Client Relationship Management
Be ready to discuss your approach to maintaining client satisfaction and managing stakeholder relationships. Share specific instances where you've successfully engaged clients and improved their experience.
✨Prepare for Financial Discussions
Since the role involves financial management, brush up on your knowledge of budget management and financial performance metrics. Be prepared to discuss how you've handled budgets and P&L in past positions.
