At a Glance
- Tasks: Lead operations, optimise processes, and manage finance and HR in a dynamic consultancy.
- Company: Specialist IT Management Consultancy transforming the UK Public Sector.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Diverse workplace with flexible working options and referral bonuses.
- Why this job: Join a growing team and make a real impact in a supportive environment.
- Qualifications: Experience in operations management and strong communication skills required.
The predicted salary is between 65000 - 65000 £ per year.
Operations Manager – Gloucestershire – Hybrid – Permanent 37.5 hours per week – £65,000 – SC Clearance
Company cultures & job summary
Our client is a specialist IT Management Consultancy supporting transformation across the UK Public Sector.
Our client are looking for an Operations Manager to keep the business running smoothly and efficiently.
This is a broad, hands-on role spanning everything from finance and HR to governance and systems — perfect for someone who thrives in a growing SME environment.
You'll work directly alongside the Exec Team and lead a small internal operations function of five people.
Working Patterns and location – Hybrid – 3 days on site per week on site in Cheltenham
The Key Responsibilities of a Operations Manager
- Oversee the day-to-day operational management of the consultancy across all internal functions.
- Develop, implement and continuously improve operational processes, procedures and KPI reporting.
- Manage the Resourcing Lead to optimise consultant utilisation, capacity planning and recruitment activity.
- Work alongside the Finance Manager to monitor budgets, client invoicing, P&L and revenue forecasting.
- Oversee HR administration, onboarding, employee lifecycle activities and company policy compliance.
- Ensure compliance with ISO 9001, ISO 27001 and Cyber Essentials Plus; coordinate audits and certification.
- Manage business systems and operational tooling including Xero, and identify automation opportunities.
- Lead and develop the internal operations team, providing operational advice directly to the Exec Team.
Below is a list of Key Skills required for a Operations Manager, however you will not be expected to have everything:
- Proven experience as an Operations Manager within a professional services or consultancy environment.
- Strong ability to manage multiple business functions simultaneously, including finance, HR and resourcing.
- Experience developing and improving operational processes, procedures and management reporting.
- Confident working closely with and advising senior leadership and executive stakeholders.
- Proficient with Microsoft Office suite including Share Point.
- Strong communication and stakeholder engagement skills across all levels of a business.
- Experience managing operational governance, compliance and risk in a regulated or secure environment.
- The client would also like to see some of the below, but this is not essential:
- Experience with HR processes, employment legislation and people operations.
- Knowledge of data protection regulations and GDPR compliance.
- Project Management experience or a recognised qualification such as PRINCE2 or APM.
- Information Management experience within a professional services or public sector setting.
- Experience presenting to senior leadership or external stakeholders.
Our client is committed to providing a diverse and inclusive workplace and welcomes applications from all backgrounds.
Part-time opportunities/flexible working is available to suit individual needs.
RECOMMEND A FRIEND
If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with a 'thank you' of our own.
For every friend you refer who then starts a role through Datasource either Contract or Permanent, we will send you £200 of Love to Shop Gift Vouchers & gift your friend £100 in Love to Shop Gift Vouchers as well!
You will be required to hold a minimum of SC Clearance. If you do not hold an active SC Clearance, please familiarise yourself with the vetting process before applying.
(c) Copyright Datasource Computer Employment Limited 2026.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Gloucester
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We think you need these skills to ace Operations Manager in Gloucester
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Datasource Recruitment.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Datasource Recruitment. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Datasource Recruitment
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Datasource Recruitment, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Datasource Recruitment, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Datasource Recruitment could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Datasource Recruitment as they’re likely seeking a candidate who can enhance their workplace culture.
