Senior Customer Facing Data Scientist (Pre-Sales) - UK

DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business - today and in the future. DataRobot is the world's leading Enterprise AI platform.

As part of the Applied AI team at DataRobot, you will collaborate closely with DataRobot customers and bring expertise in data science, application development and the DataRobot platform to help customers achieve their organization's objectives with AI. You'll work with clients in various industries on diverse use cases and with stakeholders in business (executive, line of business) and technical (data science, software development, engineering, analytics).

• Pre-sales: Represent the DataRobot product to various personas, spanning from data scientists to C-level executives. Lead product demonstrations, align DataRobot to the vision of the customers' goals, lead the Proof Of Value process, and quantify the business impact of DataRobot. Influence our customers through thought leadership by translating complex technical terms/processes into business outcomes / value-based messaging.
• Post-sales: Be the DataRobot product and data science subject matter expert to our customers by leading implementation, advising on the viability and execution of use cases, helping to develop Joint Success Plans (JSP), and leading the execution of them. Ensure the success of our customers by helping to achieve quantifiable Value Realization Indicators - Leading to renewals/expansions, and furthering the growth of both our customers and DataRobot. Act as a trusted advisor on AI across the customer lifecycle; enable customers to solve complex data science problems using DataRobot - including problem framing, data preparation, scripting, model building, model deployment, model management, and simple application development.
• General: Act internally as the voice of the customer to the Product, Engineering, and Marketing. Present at conferences and/or help create other marketing content.

• Collaborate across the GTM organization, including Sales, Customer Success & other Applied AI Experts' teams. Provide feedback from the field to our colleagues in Product Management, Engineering & Customer Support.

• English speaking, other European languages desirable (e.g. German, French, Spanish).
• Familiarity with consultative sales processes in the data/analytics marketplace.
• Experience dealing with complex customer organizations.
• Hands-on experience building and implementing predictive and generative solutions or AI models.
• Familiarity with a variety of technical tools for the manipulation of data.
• Ability to understand, write, and collaborate with Python or R.
• Experience collaborating with business stakeholders to ensure that AI solutions deliver successful business outcomes.
• Excellent project management and organizational abilities.
• Regional travel may be required.

• 4+ years of experience either in a pre-sales role (and with a motivation to learn Data Science) or in Data Science/predictive modeling/Generative AI. Strong candidates with 2+ years of experience as a pre-sales data scientist will also be considered.
• 4+ years of experience in customer-facing roles.
• Bachelor's degree, preferably in a quantitative subject.
• Strong customer interaction, communication, writing, and interpersonal skills.

The talent and dedication of our employees are at the core of DataRobot's journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees' well-being at the core. Here's what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!

DataRobot Operating Principles: Wow Our Customers, Set High Standards, Be Better Than Yesterday, Be Rigorous, Assume Positive Intent, Have the Tough Conversations, Be Better Together, Debate, Decide, Commit, Deliver Results, Overcommunicate.

Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. At DataRobot we encourage ALL candidates, especially women, people of colour, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box.

DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.