At a Glance
- Tasks: Investigate and fix equipment faults while installing and training clients on MPS products.
- Company: Join Dataquest Group, a supportive team in the tech industry.
- Benefits: Enjoy 25 days annual leave, a company pension, and a friendly work culture.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a difference by solving real-world tech issues for clients every day.
- Qualifications: At least 2 years of experience in MPS technical support required.
The predicted salary is between 30000 - 40000 € per year.
Dataquest Group is seeking a Field Technician in Greater London with at least 2 years of experience in MPS technical support. You will work with Canon, Ricoh, and Kyocera products, investigating and rectifying equipment faults at clients' premises, and performing installations and training.
The role offers a supportive working culture, company pension, and 25 days annual leave (increasing with service).
MPS Field Technician – Print, Networking & Service employer: Dataquest Group
Dataquest Group is an excellent employer for those seeking a rewarding career as a Field Technician in Greater London. With a supportive work culture that prioritises employee well-being, generous benefits including a company pension and 25 days of annual leave (increasing with service), and ample opportunities for professional growth, you will thrive in an environment that values your contributions and fosters your development.
StudySmarter Expert Advice🤫
We think this is how you could land MPS Field Technician – Print, Networking & Service
✨Tip Number 1
Network like a pro! Reach out to your connections in the MPS field and let them know you're on the hunt for a Field Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience with Canon, Ricoh, and Kyocera products. Highlight specific examples of how you've tackled equipment faults.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions related to MPS technical support and your troubleshooting skills. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace MPS Field Technician – Print, Networking & Service
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with MPS technical support, especially with Canon, Ricoh, and Kyocera products. We want to see how your skills match the job description, so don’t hold back on showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing personality, so feel free to let your enthusiasm for the field come through.
Showcase Problem-Solving Skills:As a Field Technician, you'll be troubleshooting equipment faults. In your application, share specific examples of how you've successfully resolved issues in the past. We want to know how you think on your feet and tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Dataquest Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Canon, Ricoh, and Kyocera products. Be prepared to discuss common faults and troubleshooting techniques. This will show that you’re not just familiar with the equipment but also confident in your ability to handle issues on-site.
✨Showcase Your Experience
With at least 2 years of MPS technical support experience required, be ready to share specific examples from your past roles. Highlight situations where you successfully resolved complex issues or improved service delivery. This will demonstrate your hands-on expertise and problem-solving skills.
✨Emphasise Your Customer Service Skills
As a Field Technician, you'll be interacting with clients regularly. Prepare to discuss how you've handled customer interactions in the past, especially any training or installations you've conducted. Showing that you can communicate effectively and provide excellent service will set you apart.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
