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- Tasks: Lead user research to enhance healthcare product experiences for diverse users.
- Company: Join a forward-thinking SaaS provider dedicated to user-centric healthcare solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare by understanding user needs and driving impactful changes.
- Qualifications: Experience in user research with strong analytical and communication skills.
- Other info: Collaborative environment focused on inclusivity and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Our mission is to improve the accessibility, effectiveness and excellence of healthcare product information.
We are looking for a User Researcher who can navigate both B2C and B2B research contexts, gathering valuable insights into a diverse range of user needs, behaviours, and motivations. This role will involve planning and conducting research across individual consumers (healthcare professionals and patients) and business users, using a mix of qualitative and quantitative methods. You will mentor and coach product managers, designers, and cross-functional teams to ensure our products align with both consumer and enterprise user needs, delivering exceptional user experiences.
What you’ll be doing:
- Design and implement research frameworks that address the needs of both B2C users and B2B SaaS customers.
- Plan and execute user research studies, including participant recruitment, interviews, surveys, usability testing, and feedback sessions for diverse audiences.
- Analyse qualitative and quantitative data to uncover trends, pain points, and opportunities across consumer and business user segments.
- Create user personas and map journeys for both consumer and business customers to inform product and design strategies.
- Communicate actionable insights to senior leadership and cross-functional teams, highlighting findings that drive customer satisfaction and product success.
- Validate design concepts through user testing, ensuring intuitive experiences for consumers and efficient, value-driven solutions for B2B clients.
- Collaborate with product managers, UX designers, and developers to translate research into impactful product improvements.
- Champion user needs throughout the product lifecycle, promoting inclusivity, accessibility, and alignment with diverse user requirements.
- Stay current with UX research best practices and support the team in adopting a continuous discovery mindset.
How you’ll have an impact:
This role supports Datapharm’s strategic goal of creating user-centric products that meet the needs of healthcare professionals, patients, and business customers, enhancing our reputation as a trusted SaaS provider in the healthcare space.
What you’ll need to succeed:
Aptitude, Skills
Lead User Researcher in Surrey employer: Datapharm
Contact Detail:
Datapharm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead User Researcher in Surrey
✨Tip Number 1
Network like a pro! Reach out to professionals in the healthcare and UX research fields on LinkedIn. Join relevant groups and participate in discussions to get your name out there and show off your expertise.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your user research projects, methodologies, and the impact of your work. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common user research questions and scenarios. Think about how you can demonstrate your ability to gather insights and mentor teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Lead User Researcher in Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead User Researcher role. Highlight your experience in both B2C and B2B research contexts, and showcase how your skills align with our mission to improve healthcare product information.
Showcase Your Research Skills: We want to see your expertise in qualitative and quantitative methods. Include specific examples of user research studies you've planned and executed, and how those insights have driven product improvements in your previous roles.
Communicate Clearly: When writing your application, be clear and concise. Use straightforward language to explain your past experiences and how they relate to the responsibilities of the Lead User Researcher position. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Datapharm
✨Know Your User Research Inside Out
Make sure you’re well-versed in both B2C and B2B research methods. Brush up on qualitative and quantitative techniques, and be ready to discuss how you've applied these in past projects. This will show that you can navigate the diverse user needs that the role demands.
✨Prepare Real-Life Examples
Think of specific instances where you’ve designed and implemented research frameworks or conducted user studies. Be prepared to share how your insights led to actionable changes in product design or strategy. This will demonstrate your ability to translate research into impactful outcomes.
✨Showcase Your Mentoring Skills
Since this role involves coaching product managers and designers, come prepared with examples of how you’ve mentored others in the past. Highlight your approach to fostering collaboration and ensuring that user needs are championed throughout the product lifecycle.
✨Stay Current with UX Trends
Familiarise yourself with the latest UX research best practices and trends. Be ready to discuss how you keep your skills sharp and how you can bring a continuous discovery mindset to the team. This shows your commitment to professional growth and innovation in user research.