At a Glance
- Tasks: Build strong relationships with key pharma clients and drive business growth.
- Company: Join Datapharm, a leader in pharmaceutical partnerships.
- Benefits: Competitive salary, career development, and the chance to work with top pharma companies.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Make a real impact in the pharmaceutical industry while developing your career.
- Qualifications: 5+ years in B2B SaaS account management; pharma experience is a plus.
The predicted salary is between 60000 - 80000 € per year.
At Datapharm, we focus on building long‑term, impactful partnerships with our pharmaceutical customers. We are seeking a UK‑based Account Director to develop strong, trusted relationships with key pharma clients and to champion their business priorities across Datapharm. This is a high‑profile role offering the opportunity to work closely with some of the world’s largest and most innovative pharmaceutical companies. Reporting to the Head of Key Account Management, this role will be instrumental in retaining, developing, and growing relationships and business with our UK Pharma clients.
Responsibilities:
- Work as a trusted advisor to customers, building a deep understanding of customer strategy and priorities.
- Clearly articulate customers' current and future business needs, both internally and externally.
- Own overall business development and financial performance for assigned accounts.
- Lead the contract renewal process, including commercial negotiation.
- Drive new business growth through increased customer advocacy.
- Build and maintain senior-level relationships across all relevant customer functions.
- Manage internal stakeholders to ensure delivery against customer goals.
- Capture, review, and continually improve customer engagement through KPIs and structured account reviews.
- Act as the primary escalation point for customer issues and feedback.
Requirements:
- Minimum of 5 years’ experience in complex, B2B SaaS account management.
- Experience of working within the pharmaceutical industry is desirable.
- Strong grounding in account management principles.
- Highly organised and detail oriented, with the ability to prioritise and take the initiative.
- Commercially minded with strong business acumen and analytical capability.
- Ability to build an excellent working relationship with all stakeholders, including management and operational teams.
- Confident presenter, able to clearly articulate technology-led solutions.
- Based in London or the South East, or able to travel frequently to the area.
Account Director in Leatherhead employer: Datapharm
At Datapharm, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Account Director, you will enjoy competitive benefits, opportunities for professional growth, and the chance to collaborate with leading pharmaceutical companies in a vibrant London setting. Join us to make a meaningful impact while advancing your career in a supportive environment that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director in Leatherhead
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their business priorities and think about how you can add value. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Follow up after interviews with a thank-you note. It’s a simple gesture that keeps you top of mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it makes it easier for us to track your application and get back to you quickly.
We think you need these skills to ace Account Director in Leatherhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Director role. Highlight your experience in B2B SaaS account management and any relevant work in the pharmaceutical industry. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've built strong client relationships and driven business growth in the past.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and KPIs to demonstrate how you’ve successfully managed accounts and contributed to business development. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Datapharm
✨Know Your Pharma Stuff
Make sure you brush up on the pharmaceutical industry and Datapharm's role within it. Understand their key clients and recent projects. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Account Management Skills
Prepare specific examples from your past experience that highlight your account management expertise. Focus on how you've built relationships, driven business growth, and handled contract negotiations. Be ready to discuss KPIs and how you've improved customer engagement.
✨Be a Problem Solver
Think of potential challenges that might arise in the role and how you would address them. Show that you can be the primary escalation point for customer issues by demonstrating your analytical skills and ability to manage internal stakeholders effectively.
✨Practice Your Presentation Skills
As a confident presenter, you'll need to articulate technology-led solutions clearly. Practice explaining complex ideas simply and engagingly. You might even want to prepare a mini-presentation on a relevant topic to showcase your skills during the interview.
