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- Tasks: Build strong relationships with key pharma clients and drive business growth.
- Company: Join Datapharm, a leader in pharmaceutical partnerships.
- Benefits: Competitive salary, career development, and the chance to work with top pharma companies.
- Why this job: Make a real impact in the pharmaceutical industry while developing your career.
- Qualifications: 5+ years in B2B SaaS Account Management; pharma experience is a plus.
- Other info: Dynamic role with opportunities for travel and professional growth.
The predicted salary is between 60000 - 80000 £ per year.
At Datapharm, we focus on building long‑term, impactful partnerships with our pharmaceutical customers. We are seeking a UK‑based Account Director to develop strong, trusted relationships with key pharma clients and to champion their business priorities across Datapharm. This is a high‑profile role offering the opportunity to work closely with some of the world’s largest and most innovative pharmaceutical companies. Reporting to the Head of Key Account Management, this role will be instrumental in retaining, developing, and growing relationships and business with our UK Pharma clients.
Key Responsibilities
- Work as a trusted advisor to customers, building a deep understanding of customer strategy and priorities.
- Clearly articulate customers' current and future business needs, both internally and externally.
- Own overall business development and financial performance for assigned accounts.
- Lead the contract renewal process, including commercial negotiation.
- Drive new business growth through increased customer advocacy.
- Build and maintain senior‑level relationships across all relevant customer functions.
- Manage internal stakeholders to ensure delivery against customer goals.
- Capture, review, and continually improve customer engagement through KPIs and structured account reviews.
- Act as the primary escalation point for customer issues and feedback.
What you’ll need to succeed:
- Minimum of 5 years’ experience in Complex, B2B SaaS Account Management.
- Experience of working within the Pharmaceutical industry is desirable.
- Strong grounding in Account Management Principles.
- Highly organised and detail-oriented, with the ability to prioritise and take the initiative.
- Commercially minded with strong business acumen and analytical capability.
- Ability to build an excellent working relationship with all stakeholders, including Management and Operational teams.
- Confident presenter, able to clearly articulate technology‑led solutions.
- Based in London or the South East, or able to travel frequently to the area.
Account Director Leatherhead · in London employer: Datapharm Limited
Contact Detail:
Datapharm Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director Leatherhead · in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmaceutical industry and let them know you're on the lookout for an Account Director role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their business priorities and think about how you can add value. This will help you articulate your fit for the role and show that you’re genuinely interested in their success.
✨Tip Number 3
Practice your pitch! Be ready to clearly explain your experience in B2B SaaS Account Management and how it relates to the pharmaceutical sector. Confidence is key, so rehearse your answers to common interview questions until they feel natural.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the position. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role.
We think you need these skills to ace Account Director Leatherhead · in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director. Highlight your experience in B2B SaaS and any relevant work in the pharmaceutical industry. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about building long-term partnerships and how you can champion our clients' business priorities. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive business growth and manage complex accounts. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Datapharm Limited
✨Know Your Pharma Stuff
Make sure you brush up on the pharmaceutical industry and its trends. Understand the key players and their business strategies. This will help you speak confidently about how you can add value to Datapharm's clients.
✨Showcase Your Account Management Skills
Prepare examples from your past experience that highlight your account management expertise. Be ready to discuss how you've built relationships, driven growth, and handled contract negotiations in complex B2B environments.
✨Be a Problem Solver
Think of specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your ability to act as a trusted advisor and handle customer issues effectively, which is crucial for this role.
✨Engage with Stakeholders
Practice articulating how you would manage relationships with various stakeholders. Show that you understand the importance of collaboration and communication in achieving customer goals and driving business success.