Dataminr is seeking a Technical Support Engineer to own the enterprise support experience from first contact to resolution. You will configure and troubleshoot SSO integrations, debug API and integration issues, and work with Product, Engineering, and Customer Success to resolve defects.
The role requires 3+ years in a technical support or similar role, strong problem solving, and clear communication for multiple SLA-bound cases. A weekend on-call rotation is part of the team dynamics.
#J-18808-Ljbffr
Technical Support Engineer - SSO & AI Platform employer: Dataminr
At Dataminr, we pride ourselves on being an exceptional employer that champions innovation and employee well-being. Our UK-based remote role for an Account Executive in Corporate Security offers a dynamic work culture, competitive benefits, and ample opportunities for professional growth, all while contributing to groundbreaking AI technology that makes a real-world impact. Join us to be part of a mission-driven team that values diversity, fosters collaboration, and empowers you to thrive in your career.
