At a Glance
- Tasks: Lead IT operations and drive digital transformation in a dynamic travel tech company.
- Company: Join Datalex, a market leader in airline retail technology with a vibrant culture.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the travel industry while working with cutting-edge technology.
- Qualifications: 5+ years in IT management, strong skills in Microsoft 365, Jira, and Confluence.
- Other info: Great career growth potential in a supportive and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dynamic and experienced Information Technology (IT) Manager to join our growing travel technology company. With approximately 250 employees and main offices located in Dublin and Manchester, we pride ourselves on delivering innovative technology solutions to the travel sector. The ideal candidate will play a pivotal role in managing our IS infrastructure, supporting business operations, and driving digital transformation initiatives.
Key Responsibilities
- Oversee the daily operations of the company’s information systems, ensuring optimal performance, security, and reliability.
- Manage and support the implementation, maintenance, and enhancement of core business applications, with a particular focus on Microsoft 365, Jira, and Confluence.
- Provide IT support for a hybrid workforce, including remote and on-site employees, ensuring secure and reliable access to systems and tools.
- Lead a small team of IT professionals, providing guidance, mentoring, and performance management.
- Collaborate with department heads and stakeholders to identify technology needs and deliver effective solutions that support business goals.
- Develop and enforce IS policies, procedures, and best practices to ensure data integrity and compliance with relevant regulations.
- Coordinate with external vendors and service providers to deliver quality IS services and solutions.
- Monitor system performance, conduct regular audits, and implement improvements as needed.
- Plan and manage IS budgets, ensuring cost-effective use of resources.
- Support disaster recovery and business continuity planning.
Required Skills and Experience
- Bachelor’s degree in Information Systems, Computer Science, or a related field (or equivalent experience).
- Minimum of 5 years’ experience in IS/IT management, preferably within a technology-driven or travel industry environment.
- Strong technical proficiency with Microsoft 365 suite (including O365, Teams, SharePoint, Exchange, and OneDrive).
- Hands-on experience with Jira and Confluence for project management and knowledge sharing.
- Proven ability to manage IT infrastructure, networks, and cloud-based solutions.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving skills and the ability to work independently or as part of a team.
- Demonstrated experience managing projects, budgets, and vendor relationships.
Desirable Attributes
- Experience in the travel technology sector.
- Knowledge of cybersecurity best practices and relevant Irish and UK data protection regulations.
- Certification in Microsoft, ITIL, or related disciplines.
- Familiarity with remote and hybrid working environments.
- Ability to travel occasionally between Dublin and Manchester offices.
- Knowledge of CISO Switches and wireless networking an advantage.
Location
This role is primarily based in our Dublin office, with occasional travel required to our Manchester location. Flexible and hybrid working arrangements will be considered for the right candidate.
About Datalex
Datalex's purpose is to transform airline retail. Datalex is a market leader in airline retail technology, offering unique products that enable airlines to drive revenue and profit as digital retailers. Datalex has a strong track record of delivering digital retail transformation for progressive airline brands worldwide, including Aer Lingus, easyJet, JetBlue Airways, Air China, Edelweiss, Air Transat, and Air Macau. The Group is headquartered in Dublin, Ireland, and maintains offices across Europe, the USA and China. In 2024, Datalex was awarded the 'Great Place to Work' and 'Best Workplaces in Tech' certifications.
Information Technology (IT) Manager(Manchester) employer: Datalex
Contact Detail:
Datalex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology (IT) Manager(Manchester)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend tech meetups, conferences, or even local events in Manchester. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, especially those involving Microsoft 365, Jira, and Confluence. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its tech stack. Understand their challenges and think about how you can contribute to their digital transformation initiatives. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Information Technology (IT) Manager(Manchester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with Microsoft 365, Jira, and Confluence, as well as any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel technology sector and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in IT management. We’re keen on candidates who can demonstrate strong problem-solving abilities, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team at Datalex!
How to prepare for a job interview at Datalex
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Jira, and Confluence. Be ready to discuss how you've used these tools in past roles, as well as any specific projects where you implemented or enhanced core business applications.
✨Showcase Your Leadership Skills
As an IT Manager, you'll be leading a team, so prepare examples that highlight your leadership style. Think about times when you've mentored team members or successfully managed projects, and be ready to share those stories during the interview.
✨Understand the Business Needs
Familiarise yourself with the travel technology sector and Datalex's role within it. Be prepared to discuss how you can align IT solutions with business goals, and think of ways you could improve operations or drive digital transformation initiatives.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-world IT challenges. Practice articulating your thought process for managing IT infrastructure, budgets, and vendor relationships, as these are key aspects of the role.