Business Analyst at Blackline Safety – United kingdom in London

Project Process & Governance

• Adhere to the full BIT project lifecycle: initial triage, evaluation, requirements gathering, solution presentation, and post-approval support.
• Ensure all documentation, approvals follow defined BIT procedures and tools.

Requirements Gathering & Analysis

• Collaborate with stakeholders to elicit, document, and prioritize functional and non-functional requirements.
• Facilitate workshops, interviews, and process-mapping sessions to capture current and desired workflows.
• Translate requirements into clear specifications and user stories.

Solution Design & Recommendation

• Assess potential technology, hardware, or software solutions that align with business objectives.
• Conduct feasibility studies, cost/benefit analyses, and risk assessments.
• Present solution options to stakeholder groups in a clear and compelling manner.

Stakeholder Communication & Alignment

• Act as the primary liaison between business units and IT, ensuring mutual understanding and alignment.
• Prepare professional documentation, status reports, and executive presentations.
• Lead discussions and presentations for large or diverse groups with confidence.

Process Improvement & Best Practices

• Identify opportunities to streamline business processes and enhance system utilization.
• Promote and apply industry best practices including BABOK, Agile, Waterfall, Lean methodologies.
• Support continuous improvement within the BIT team.

Testing & Implementation Support

• Develop test plans and coordinate user acceptance testing (UAT).
• Assist with change management, training, and post-implementation reviews.
• Monitor solution performance and recommend enhancements.

Project Management for Small Initiatives

• Plan and manage smaller BIT projects, including scope, schedule, budget, and resources.
• Monitor progress, identify risks, and communicate updates to stakeholders.
• Drive timely delivery and high-quality outcomes.

Qualifications

• Required:
• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• 5+ years of experience as a Business Analyst in IT or a similar environment.
• Exceptional written and verbal communication skills, with confidence presenting to large stakeholder groups.
• Strong business acumen and understanding of how technology supports organizational goals.
• Proven ability to create business process models, requirements documentation, and user stories.
• Experience in leading vendor selection processes, evaluating software products or solutions to meet organizational needs, and managing third-party vendors, including contract negotiation, performance evaluation, and service-level agreements (SLAs).
• Demonstrated ability to manage small to medium projects following formal project processes.
• Preferred / Nice to Have
• Experience with enterprise systems and tools (ERP, CPQ, analytics platforms, Microsoft).
• Professional certifications such as CBAP, PMI-PBA, or PMP.
• Knowledge of IT infrastructure or hardware solutions.
• Experience working with global teams or understanding cross-cultural business dynamics, particularly if the organization operates internationally.
• Awareness of cybersecurity best practices and principles to ensure that solutions align with internal security protocols and protect sensitive data.
• Experience evaluating and managing third-party vendors, including contract negotiation, vendor performance evaluation, and service-level agreements (SLAs).