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For Companies At a Glance
- Tasks: Collaborate with clients to drive AI projects and provide technical support.
- Company: Join Dataiku, a leader in AI technology and innovation.
- Benefits: Competitive salary, growth opportunities, and a collaborative work culture.
- Why this job: Shape the future of AI while making a real impact on client success.
- Qualifications: 7+ years in a technical role, strong communication skills, and cloud platform experience.
- Other info: Dynamic environment with a focus on personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Dataiku is The Universal AI Platformâ„¢, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.
Responsibilities
- Collaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan
- Manage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks
- Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team
- Support the growth and effectiveness of the Field Engineering team through documentation, process improvements, and knowledge sharing
- Act as the primary technical advisor for client teams, providing guidance and hands-on support across a range of areas, including:
- Dataiku platform architecture and deployment
- Platform operations and upgrades
- Best practices for platform usage
- Security, data management, and compute resources
- ML-Ops, monitoring, and scaling strategies
- Assist clients in integrating the product into their systems and troubleshoot technical challenges
- Capture client feedback and feature requests to inform the Product and Engineering teams
- Advise client tech leaders on complementary technologies and long-term technical strategy
- Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps
What You\’ll Need To Be Successful
- 7+ years of experience in a customer-facing technical role
- Strong communication and client relationship skills
- Experience supporting both pre- and post-sales engagements
- Proficiency in Linux system administration, including networking
- Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM)
- Hands-on experience with cloud platforms (AWS, Azure, GCP)
- Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning
- Familiarity with the Hadoop and/or Spark ecosystems
How You\’ll Stand Out
- Experience with Python
- Data-Science knowledge
- Basic knowledge of Java
- Familiarity with ML-Ops practices and tools
What does the hiring process look like?
- Initial call with a member of our Technical Recruiting team
- Video call with the TAM Hiring Manager
- Technical Assessment to show your skills (Home Test)
- Debrief of your Tech Assessment with TAM Team members
- Final Interview with the VP Field Engineering
At Dataiku, you\’ll be part of a journey to shape the ever-evolving world of AI. We’re not just building a product; we’re crafting the future of AI. If you’re ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can’t wait to welcome you to Dataiku. If you’d like to learn more about working here, you can visit our Dataiku LinkedIn page.
Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku is an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other protected characteristic. If you need assistance or an accommodation, please contact us at reasonable-accommodations@dataiku.com
Dataiku will never ask you for payment during the interview or hiring process. We will also never ask you to download third-party applications during the process. If you experience something unusual or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity.
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Technical Account Manager - UK employer: Dataiku
Contact Detail:
Dataiku Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - UK
✨Tip Number 1
Get to know the company inside out! Research Dataiku's products, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to referrals, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for those technical assessments! Brush up on your skills related to Linux, cloud platforms, and Kubernetes. Practising common scenarios can help you feel more confident and ready to impress during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining Dataiku.
We think you need these skills to ace Technical Account Manager - UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Account Manager role. Highlight your relevant experience, especially in customer-facing technical roles, and show how your skills align with what we’re looking for at Dataiku.
Showcase Your Technical Skills: Don’t hold back on your technical expertise! Mention your hands-on experience with cloud platforms, Linux system administration, and any familiarity with tools like Kubernetes or Hadoop. We want to see how you can contribute to our team!
Communicate Clearly: Strong communication is key in this role. Use clear and concise language in your application to demonstrate your ability to convey complex technical information effectively. Remember, we value clarity just as much as technical prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at Dataiku!
How to prepare for a job interview at Dataiku
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Linux system administration, cloud platforms, and Kubernetes. Be ready to discuss your hands-on experience and how you've tackled challenges in these areas.
✨Showcase Your Communication Skills
As a Technical Account Manager, strong communication is key. Prepare examples of how you've built client relationships and managed expectations. Think about times when you had to explain complex technical concepts to non-technical stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific client situations or technical challenges. Practice articulating your thought process and problem-solving strategies, especially in relation to Dataiku's platform and its integration.
✨Demonstrate Your Passion for AI
Dataiku is all about innovation in AI, so show your enthusiasm! Discuss any relevant projects or experiences that highlight your interest in AI technologies, ML-Ops practices, and how you see the future of AI evolving.