Service Architect - (Hybrid working) in London

Datadog's Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer's implementation, and leading them through it every step of the way. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launchGuide customer onboarding through co-development working sessions and assist when they run into roadblocksWrite automation and design architecture for deployment templates Manage the operation of implementation projects Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experienceWho You Are: Experience designing and delivering technical solutions for DevOps Monitoring or architecture systemsHands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes).Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node. JS, PHP, and .NET etcSuccessful track record with 5+ years experience as an Architect or Consultant in a professional services teamAble to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 30% of the timeGrowth mindset by embracing change and AI toolsDatadog values people from all walks of life. Benefits and Growth: Best-in-breed onboardingGenerous global benefitsIntra-departmental mentor and buddy program for in-house networkingNew hire stock equity (RSUs) and employee stock purchase plan (ESPP)Continuous professional development, product training, and career pathingAn inclusive company culture, able to join our Community Guilds and Inclusion TalksBenefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.